Regional Operations Manager

Job Description Job Description Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Training & development Regional Operations Manager, Restaurant & Catering Location : San Francisco Bay Area About Us Yardie Corporations LLC was founded as a “Mom & Pop shop” with a simple goal in mind: bring delicious Caribbean flavours and service to every customer that walks through our doors, the way it’s done Back A Yard or “back home.” Since 2005, we’ve grown into a brand that many in the San Francisco Bay Area has grown to love. Starting in Menlo Park, California 10 minutes walk from the Facebook/Meta Headquarters and we were here first, we grew to seven locations serving guests up and down Highway 101. It’s been an amazing journey! Summary As we grow, we continue to lean on our values. We are looking for strategic leaders who thrive on building high-performing teams. As Regional Operations Manager, you’ll get the chance to design, scale and bridge our executive visions with our team. We aren’t just looking for a “manager” but a visionary who wants to take a 20 year old, homegrown brand, to the next level. What You’ll Do Drive Profitability - Ownership of financial KPIs, inventory, and cost control. You’ll find the "hidden" opportunities for cost savings and revenue growth. Scale Operations - Collaborate with the Executive Team to build and implement the strategies and SOPs required to scale from seven locations to the next level. Lead & Mentor - Provide high-level guidance to General Managers to ensure "The Standard" is met at every location, every day. Ensure Compliance - Maintain a safe, healthy, and legally compliant environment across the entire portfolio. Master the Guest Experience - Ensure every guest across seven locations receives a five-star experience by resolving issues and proactively improving service quality. What You Bring to the Table 7+ years of experience ~ 3 - 4 as General Manager ~ 1 - 3 years managing multiple units ~ 3 - 5 locations under management, minimum Financial Command Profit & Loss accountability - you can spot margin leaks at a glance Labor targets & Food systems costs - Weekly/monthly forecasting - proactive thinking vs. reacting “What good looks like?” Knows store numbers, cold Improving EBITDA without disrupting guest experience System Builder SOPs - you can build repeatable systems across multiple locations Driving innovation, your fingerprints will be on every part of the business. Standardize - open/closing, prep systems, inventory + order cadence. A data-driven decision-maker who stays cool under pressure and has a passion for the latest industry trends. “What good looks like?” Every store runs the same way, not just same menu New managers can plug and play and succeed quickly People Leader Hire, train and developer managers and kitchen leaders Create Accountability Structure Clear KPIs Weekly 1:1s with GMs “What good looks like?” Low manager turnover Each store feels “owned” by GMs, not babysat #J-18808-Ljbffr