Chief Information Officer

• Serve as a business leader first and technology leader second.
• Partners closely with Stores/Operations, Marketing & eCommerce leaders to improve business outcomes.
• Maximize return on technology investments through adoption, integration, and process improvement.
• Establish and track measurable outcomes for major technology initiatives.
• Use data, automation, and AI capabilities to improve customer experience, team member productivity, and decision-making.
• Improve the effectiveness of frontline store teams through technology, information, and process improvements.
• Ensure technology enables a seamless customer experience across stores and digital channels.
• Regularly engage with stores and distribution centers to identify opportunities to simplify work, improve execution, and remove friction for customers and team members.
• Partner with Marketing/eCommerce leadership to strengthen customer engagement, loyalty, personalization, and omnichannel experiences.
• Define and lead the technology strategy required to support Murdoch's business objectives and long-term growth.
• Own the performance, reliability, security, and cost-effectiveness of Murdoch's core technology platforms, including ERP, POS, eCommerce, supply chain, infrastructure, and data platforms.
• Balance operational excellence, strategic planning, and disciplined execution of technology initiatives.
• Ensure business continuity, cybersecurity, and appropriate technology governance.
• Build and develop a high-performing technology organization that attracts, retains, and grows exceptional talent.
• Foster a culture of accountability, collaboration, continuous improvement, and business partnership.
• Develop future leaders and create opportunities for team member growth and engagement.
• Manage technology operating and capital budgets with a focus on business value and return on investment.
• Establish strong vendor relationships and negotiate aggressively to manage costs.
• Ensure technology resources and investments are aligned with company priorities.

Requirements

• 15+ years of progressive technology leadership experience, including significant executive leadership responsibility.
• Proven success leading technology organizations within retail, consumer, or multi-location operating environments.
• Demonstrated ability to partner with business leaders to improve customer experience, operational performance, and financial results.
• Experience leading large-scale technology transformations and driving adoption of enterprise technology capabilities.
• Strong understanding of retail technology ecosystems, including ERP, commerce, supply chain, data, and customer engagement platforms.
• Track record of building, leading, and developing high-performing teams.
• Strong financial, organizational, and change leadership capabilities.
• Exceptional communication, influence, and relationship-building skills.

Core Competencies

Demonstrates extensive technology leadership in retail environments, focusing on strategic planning, operational excellence, and the integration of technology to enhance customer experience and team productivity. Proven ability to build high-performing teams and manage technology investments aligned with business objectives.

Highest-signal resume keywords

• Technology Leadership
• Retail Technology Ecosystems
• Large-Scale Technology Transformations
• Financial Management
• Team Development

ATS Optimization Keywords

Hard Skills

• ERP
• POS
• ECommerce
• Supply Chain Management
• Data Platforms
• Automation
• AI Capabilities
• Process Improvement
• Technology Governance
• Cybersecurity

Soft Skills

• Communication
• Influence
• Relationship Building
• Collaboration
• Accountability

Industry Keywords

• Retail
• Consumer
• Multi-Location Operations
• Customer Engagement
• Omnichannel Experiences