Experienced Tax Preparer

Purpose At Jackson Hewitt, we guide clients through tax codes, rules, and processes with integrity, quality, and consistency. Providing this service is critical to our success and aligns with our mission to work hard for the hard‑working Americans. Flexible Schedules Available Day shift Night shift Weekends Weekdays Full‑time or Part‑time Are You Looking to learn a new career and break into the tax industry? Someone who has gaps in their work history or is looking to boost their skills and resume? Someone who has been out of the workforce over the last year while at home with family? New to the workforce or with limited experience/education, but willing to learn? Retired and want to continue to make an impact? Someone without a college diploma? No problem! A Veteran or military personnel transitioning from the service? Part of a military family that moves often with deployments? A recent college graduate or current college student? A stay‑at‑home parent who needs a flexible work schedule? A gig worker or looking to add a second income? Bilingual? Bilingual candidates are highly encouraged to apply! What You’ll Do As a Seasonal Experienced Tax Preparer, you will provide expert guidance, explain and prepare accurate tax‑related forms for clients, including multiyear, multistate, and year‑end tax forms. You will also offer IRS audit support, complete e‑filings, provide printed copies for client review, and ensure timely e‑filing to IRS and state agencies. Conduct face‑to‑face tax interviews with clients. Generate business growth, increase client retention, and offer additional products and services. Answer client calls via our national call center routing system. Answer tax‑related questions and provide future tax planning to clients in a timely manner. Collect and process clients’ payments while ensuring timely deposits. Support office priorities through teamwork and collaboration. Mentor teammates, providing guidance and in some cases acting as a lead. Handle sensitive, highly confidential information with professional discretion. Skills You’ll Bring for Success 2+ seasons of previous tax experience Experience completing individual, trust, and/or partnership tax returns Passion for providing extraordinary customer service Excellent communication and interpersonal skills Successful completion of the Jackson Hewitt Tax Knowledge Assessment Experience working in a fast‑paced environment Strong attention to detail and accuracy Bachelor’s degree in accounting or related field preferred (a plus if held) Field Instructor, Remote Support, or Call Center certification a plus Tax planning and audit support experience preferred CPA or Enrolled Agent license is a bonusPTIN Certification required Compensation: $13.00 - $15.00 per hour #J-18808-Ljbffr