Customer Engineer

Customer EngineerSentinel is seeking a Customer Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and repairing desktops and laptops, performing software re-imaging, and ensuring systems are fully functional and secure. We are looking for someone who delivers exceptional customer service, works collaboratively within a team, and maintains a professional presence at client location. This is a full-time, on-site position based at our client site in Milwaukee, WI.Qualifications1-3 years of experience in similar roleA+ Certification preferredExperience troubleshooting and repairing desktop and laptop hardwareExperience with re-imaging software a must, SCCM experience preferredExcellent communication skillsAbility to lift 50 pounds and to stand for a long period of timeThe candidate must have a car, as this position requires travel between location and the transportation of equipmentA valid driver's license and proof of vehicle insurance will be requiredLegally authorized to work in the US without sponsorshipMust demonstrate a "can-do" attitudeWe focus on candidates that display our "ACE" factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.Compensation: $45,000-$60,000 annuallyWhat you get:We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.OverviewMOTIVATED…..make IT happen!Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!About Us: Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!If you share our passion about what technology can do and want to be part of a top workplace environment – we'd like to have you join our team.