Senior Director, UI/UX — Enterprise, GenAI & Agentic Experience Design

Role Summary We are seeking a visionary yet hands‑on Senior Director of UI/UX to lead the design and front‑end experience strategy for our next generation of enterprise products. The leader will combine deep expertise in user experience, interaction design, visual design, and front‑end development with a strong understanding of how GenAI and agentic systems will transform human‑software interaction. Key Responsibilities Define and lead end‑to‑end UX vision for enterprise applications, driving intuitive, scalable, high‑performance experiences. Develop future‑state design strategy for agentic and AI‑driven workflows where AI systems proactively collaborate with users. Partner with Product and Engineering leadership to shape the roadmap, ensuring experience design is a core product differentiator. Build, mentor, and manage a high‑performing team of UX designers, UI designers, researchers, and front‑end prototypers. Establish and maintain a unified design system used across products, including accessibility, motion, interaction patterns, and component libraries. Personally produce high‑fidelity UI designs, prototypes, interactive flows, and front‑end components using modern frameworks (React, Vue, Angular). Conduct usability evaluations, heuristic reviews, and iterative design cycles. Create AI‑driven interaction prototypes, conversational UI, agent dashboards, and automation flows. Validate complex enterprise workflows with real users and data, translating ambiguous AI concepts into clear, trustworthy experiences. Architect interactions for complex, data‑rich enterprise systems, including dashboards, admin tools, workflow builders, and operational UIs. Create UX patterns for AI copilots, task automation flows, multi‑agent orchestration interfaces, and human‑in‑the‑loop decision validation. Partner with ML/AI engineering to ensure seamless UI/UX integration with model behavior and constraints. Qualifications 12+ years of UI/UX experience, including 5+ years leading design teams. Expert‑level capability in interaction design, visual design, prototyping, and front‑end development. Portfolio demonstrating complex enterprise product design (SaaS, B2B, platforms, workflow tools). Hands‑on experience building prototypes with HTML/CSS/JS and modern frameworks (React preferred). Strong background in usability, accessibility, inclusive design, and design thinking methodologies. Experience designing AI‑driven or intelligent system interfaces. Preferred: Experience with generative AI products, LLM‑driven systems, automation/agentic workflows. Understanding of agent frameworks, event‑driven architectures, or orchestration engines. Strong storytelling and communication skills for executive audiences. What Success Looks Like Increased engagement, conversion, and satisfaction across key digital journeys. Adoption of shared frameworks and standards across teams. Improved velocity and efficiency of campaign‑to‑experience delivery. Tangible business outcomes (pipeline influence, partner satisfaction, digital reach). Greater consistency, accessibility, and personalization across global experiences. Skills and Experience Experience in design management and building/product design teams. Ability to lead through complexity, guiding teams to deliver data‑informed experiences across multiple interconnected products. Expertise in product systems, service design, workflow automation, data visualization, analytics, and predictive insights. Track record of building inclusive, high‑performing teams and mentoring leaders. Passion for exploring how AI, automation, and design systems can increase efficiency and unlock creativity at scale. Exceptional communication and storytelling skills. Benefits Competitive compensation, including base salary range of $256,200—$352,250 for the primary location of Palo Alto, CA, annual incentive opportunity based on target achievement, pre‑IPO stock options, medical, dental, vision, 401(k) with match, generous paid time off, paid holidays, and paid day off for birthday and other paid leave policies. Location Palo Alto, CA. EEO Statement Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. #J-18808-Ljbffr Uniphore Technologies North America Inc