Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2019 and have grown it into a team of 15 by focusing on culture, positivity, and building a strong team environment. Before becoming an agent, I was a football coach, and that coaching mindset still shapes the way I lead today. I’m also a second-generation State Farm agent,  my father has been an agent for 36 years, so helping people and building relationships has always been a big part of my life.

Family is extremely important to me. My wife and I have been married for 16 years, and we have three young daughters who keep us busy outside of work. I stay heavily involved with local schools and enjoy supporting athletics and school programs throughout the community.

We offer a competitive benefits package that includes health benefits, a 401(k), licensing reimbursement, and a strong commitment to work-life balance. I believe that when team members feel supported and have opportunities to grow, they are able to perform at their highest level and build rewarding long-term careers.

Our office culture is positive, team-oriented, and growth-focused. We work together, support one another, and celebrate success as a team. I’m looking for someone with a positive attitude, a competitive drive, and a coachable mindset who wants to be part of a supportive environment where hard work is recognized and personal growth is encouraged.

ROLE DESCRIPTION:
Zach Pruitt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.