Guest Service Agent
Plazahotelelpaso
Opportunity: Guest Service Agent Your Growth Path Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager Your Focus Immediately greet guests and offer to assist with their needs. Register and assign guests to hotel rooms. Establish methods of payment and verify credit. Make and confirm reservations. Compute bills, collect payments, and make change for guests. Transmit and receive messages, using telephones or the PMS system. Respond to guest requests in a timely manner. Receive and resolve guest complaints, elevating to supervisor if necessary. Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms. Perform bookkeeping activities, such as balancing accounts and conducting audits. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods. Ensure overall guest satisfaction. Perform other duties as requested by management. Your Background and Skill High School diploma or equivalent preferred. Previous customer service experience or equivalent training required. Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks Competitive wages for full time and part time opportunities Medical, Dental and Vision Health Insurance Paid Time Off 401k Company Match Daily Pay Free Basic Life Insurance 24/7 access to TELUS Health, a confidential work-life resource. Travel Discounts Commuter Transit and Commuter Parking Benefits Employee Assistance and Wellness Program Educational/Professional Development Referral Bonus Program Work Environment and Context Work schedule varies and may include working on holidays, weekends and alternate shifts. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels #J-18808-Ljbffr Plazahotelelpaso
- HHM Hotels - - Responsibilities: Greet, register and service guests; Handle payments and balance accounts; Make reservations and manage billing; Respond to guest requests and resolve complaints; Assist with luggage and breakfast service as neededSuggested
HHM Hotels
Rockville, MD2 days ago $18 per hour
B. F. Saul Company Hospitality Group is seeking a friendly Guest Service Associate in Gaithersburg, MD who can handle check-ins/outs, reservations, and guest requests with professionalism. You will work to maximize guest satisfaction while following brand standards and...SuggestedHourly payWeekly payLocal area- ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
- Canopy Bethesda, part of Sage Hospitality Group, is seeking a Regular Full-Time Front Desk & Guest Services associate in North Bethesda, MD. You will greet guests, check them in/out, handle reservations, and provide accurate information with a friendly, professional demeanor...SuggestedHourly payFull time
- Shady Grove Medical Center seeks to hire an experienced Customer Support Rep II for our Guest Services Department in Rockville, MD. You will greet patients, visitors, and staff, issue badges, provide directions, escort visitors and assist with wheelchairs, and deliver...Suggested
$16.5 - $23 per hour
...Guest Services Representative The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking...Weekly payMinimum wagePart timeLocal area$20.5 per hour
...Membership Concierge IIAs a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our...Hourly payFlexible hoursLife Time Fitness
Rockville, MD2 days ago$17.25 - $22 per hour
...including initial orientation, COMAR 10.07.14 requirements, monthly in-services, HIPAA, VHI required personal care and skills modules.... ...directions, and other appropriate assistance to residents, staff, guests, and vendors, and performing a variety of other administrative...Hourly payWork at officeVictory Housing Inc
Garrett Park, MD4 days ago- ...Experience for a fully remote role. You will be responsible for assisting clients with luxury travel arrangements and ensuring high-quality service. Ideal candidates possess strong communication skills, customer service experience, and the ability to work independently in a...Remote work
Effortless travel solutions ETS
Gaithersburg, MD4 days ago - ...home, luxurious as a country club, and provide state of the art services in care. Apply today and be a part of our team that exceeds... ...SummaryResponsible for interacting in a courteous and friendly manner with guests, residents, vendors, and staff. Performs light clerical duties....
The Riviera Alexandria
Rockville, MD2 days ago - Extended Stay America in Germantown, MD, is seeking a Guest Services Representative to assist guests, handle check-ins/outs, and process payments. You will manage front desk tasks, maintain daily paperwork, and uphold safety and security standards across the property....Weekly pay
- ...Understand and communicate in English proficiently to interact with guests, associates and outside vendors. Proficient operation of the... ...laws. Job Description POSITION PURPOSE AND SUMMARY The Guest Services Representative ("GSR") position must demonstrate and promote a...Weekly payMinimum wagePart timeLocal areaAll shifts
$19 per hour
...in McLean, Virginia, is seeking a Front Office Agent who is passionate about hospitality. This position involves ensuring guest satisfaction by anticipating needs, processing check-ins/outs, and providing exceptional service while following company standards. Offering a...- ...assist with basic office tasks You serve as the face of the community—ensuring every interaction reflects Sunrise's hospitality and service standards. What We're Looking For: High School Diploma/GED Strong customer service and communication skills Organized...Work at officeShift work
Sunrise Senior Living
Rockville, MD5 days ago - ...their community as the first point of contact with our residents, families, visitors, and guests. This position will provide front desk coverage and exceptional customer service by consistently being pleasant and helpful to everyone walking through the doors and creating...Work at officeFlexible hours
Cogir Senior Living
Potomac, MD2 days ago $17 - $20 per hour
...luxury day spa franchise redefining self-care through exceptional guest experiences. With more than 85 locations nationwide, Woodhouse... ...our team plays an important role in delivering the personalized service and hospitality that sets Woodhouse apart. Position Summary As...Hourly payWeekend workDay shiftAfternoon shiftWoodhouse
Rockville, MD5 days ago$17 - $19 per hour
...we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism... ...time employeesGenerous discounts and opportunities to enjoy services and products"The Woodhouse Way" paid training programWorking in...Hourly payFull timePart timeWoodhouse
Gaithersburg, MD5 days ago$20 per hour
...Job Type Full-time Description The Company Guardian Security Services is seeking experienced and qualified Concierge for luxury communities in Bethesda, MD area. The ideal candidate will be skilled and experienced in the residential hospitality...Full timeLocal areaFlexible hoursShift workWeekend workGuardian Service Industries
Rockville, MD2 days ago- ...Company Overview: Imagine a world where getting your car serviced was as easy as ordering your groceries. Welcome to Roda, where we are passionate about creating a magical customer experience, saving you time and money. Long gone are the days of waiting in service...Work at officeFlexible hours
Roda
Rockville, MD3 days ago - ...accurate cash handling, and act as a trusted advisor for their financial goals. Ideal candidates have strong communication, a passion for service, and adaptability in a fast-paced environment. This role offers full-time hours, comprehensive benefits, and growth opportunities...Full time
- Arch Amenities Group is hiring a Front Desk Associate at our Pike & Rose location. You will greet guests and members, learn the facility and services, and help guests with reservations, directions, and inquiries while ensuring the Arch Experience standard is delivered with...
$16 per hour
...role in ensuring every customer receives an exceptional customer service experience. You will process transactions, answer questions,... ...personality Commitment to provide exceptional customer service to our guests Commitment to work with a team and assume responsibility...Hourly payFlexible hoursShift workWeekend workAfternoon shiftDavidus Cigars LTD
Rockville, MD21 days ago$18.6 - $20 per hour
...hour POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build... ...Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name...Hourly payFull timeWork experience placementRemote workMarriott
Rockville, MD4 days ago- ...PositionThe Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.Major/Key Job Duties:...Weekly payMinimum wageLocal areaFlexible hours
Extended Stay America
Gaithersburg, MD1 day ago $550 - $700 per month
...performance. As a Professional House Cleaner, you'll work alongside a team to complete routine and specific tasks while providing excellent service to our customers. We want you to have fun, work hard, and feel valued. We're excited to meet you and hear about your aspirations....Hourly payWeekly payFull timeMonday to FridayWeekend workWeekday workTwo Maids
Derwood, MD1 day ago$19.25 - $22.25 per hour
...TeamDo you love to organize and maintain a clean living space?Then we want you to join our team!ResponsibilitiesProvide housekeeping services to our residents by completing tasks such as dusting, vacuuming, mopping, etc. in their apartment home.When in a resident...Weekend workBrightview Senior Living
Rockville, MD4 days ago- ...demonstrate an interest in working with a senior population. Must demonstrate a warm, outgoing personality. Must interact with guests, residents and staff in a courteous and friendly manner. Must be able to read, write and speak English, preferably possessing a...
The Pinnacle North Bethesda
Rockville, MD2 days ago - Are you interested in working for a mission-driven organization that continues to grow and is dedicated to providing quality services to its residents? Do you want your next job to offer you the opportunity to serve while allowing you to grow personally and professionally...Full timeLocal areaShift workAfternoon shift
Charles E Smith Life Communities/Hebrew Home
Rockville, MD4 days ago $19.25 - $22.25 per hour
...organize and maintain a clean living space? Then we want you to join our team! Responsibilities Provide Housekeeping services to our residents by completing tasks such as dusting, vacuuming, mopping, etc. in their apartment home. When in a resident apartment...Weekend workBrightview Senior Living
Rockville, MD3 days ago$18.18 per hour
...Technology, Oil & Gas and Manufacturing markets. ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial...Hourly payFull timePart timeSeasonal workLocal areaRemote workMonday to FridayFlexible hoursCompass Group
Gaithersburg, MD1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
- guest service Rockville, MD
- guest services associate Rockville, MD
- guest service ambassador Rockville, MD
- guest service support expert Rockville, MD
- hotel concierge
- hotel guest service agent
- seasonal guest services representative
- guest services representative
- guest services agent winter seasonal
- overnight guest service representative