On Call Scheduler Week Nights

On-Call Scheduling Coordinator

Are you looking to make a POSITIVE IMPACT on the lives of older adults and caregivers with the work you do?

We are seeking compassionate, organized, and solutions-oriented On-Call Scheduling Coordinator to support our caregiving team during overnight, weekday hours. This role is critical to ensuring continuity of care, timely staffing support, and exceptional service for our clients and caregivers. The On-Call Scheduling Coordinator serves as the first point of contact for urgent staffing needs, call-offs, schedule changes, and caregiver support after business hours. Anything from clocking someone in and scheduling to problem-solving care and supporting clients and caregivers.

Cheer provides nonmedical home care services to the elderly and disabled, with a focus on companionship, personal care, homemaking, and transportation services, to enable our clients to continue living comfortably at home.

As a Cheer On Call Scheduling Coordinator, your personality and skills will bring a better quality of life to seniors and adults with disabilities. Your duties on a typical day may include the following:

• Reviewing Shift Notes
• Clocking Caregiver In and Out
• Scheduling Replacement Caregivers for Call-Outs
• Support Caregivers During their Shifts
• Answering Client Questions
• Bringing Ease and Comfort to Our Clients and Caregivers Day
• Coordinate caregiver coverage to ensure uninterrupted client care
• Communicate professionally with caregivers, clients, and leadership teams
• Escalate urgent concerns appropriately following company protocols
• Support continuity of care and operational efficiency during overnight and weekend hours
• Partner closely with operations and care teams to provide exceptional service
• Maintain confidentiality and professionalism in all communications
• On a Rare Occasion - Visiting a Client

Must reside within San Diego County or a reasonable commuting distance.

DUTIES:

You shall be available to perform your on-call duties during the following periods:

1. Beginning at 5:00 p.m. on Mondays, Tuesday, Wednesdays and Thursdays ending at 7:15 a.m. the following business day. (all periods combined are considered a "Work Week").

2. Staff meetings beginning at 9:15 am on each Monday - optional, 9:15am on each Tuesday -optional, and Friday afternoon at 2:30 pm for a duration of one (1) hour.

3. There are no on-call responsibilities beginning Friday at 7am until Monday at 6 a.m.

4. To the extent not covered by the preceding subparts (i) and (ii), beginning at 5:00 p.m. on any day preceding a Holiday and ending at 8:00 a.m. on the day immediately following that Holiday.

How Compensation Works:

Base Pay: You will be compensated $500.00, less applicable taxes and withholdings, per completed "Work Week" of on-call duties performed. "Work Week" shall mean the On-Call work week period of Cheer as listed in the DUTIES section, above. This amount is intended to compensate you at the rate of $25.00 per hour for up to twenty (20) hours of work per Work Week. These hours may fluctuate somewhat across the specific days within a work week but are not expected to exceed twenty (20) hours of actual work within a week.