Drinkware/Paddlesports Specialty Shop Manager

Compensation: Compensation for this position can range from $46,000-$50,000 +/yr. (includes commissions and incentives) depending on experience and skills. Schedule: Full Time, 40+ hours per week. Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training. SCHEELS is a leader in the sporting goods industry - driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. SCHEELS associates talk-the-talk, and walk-the-walk, with the best product and expert training in the sporting goods industry. Mentorship and professional development training are a focus throughout your entire career. Overview: The Specialty Shop Manager will be responsible for providing exceptional customer service to each customer, while maintaining a specialty shop that meets or exceeds Scheels standards, including meeting sales, inventory, and margin goals. Responsibilities: * Meet or exceed personal sales goals while giving Scheels customers a great experience * Be knowledgeable to answer questions concerning location, price and use of merchandise * Follow instructions for specific requests from customers, while maintaining safety requirements * Analyze reports and make decisions about purchasing of inventory, arrangement of merchandise, and sales trends to meet or exceed Scheels standards * Stock shelves, tables, and counters with merchandise while merchandising to Scheels standards. Set up advertising, signs, and merchandise to promote sales

• Communicate professionally with vendors and/or outside sales representatives
• Train associates on the proper use and basic knowledge of merchandise
• Prepare for and facilitate required product knowledge and sales meetings as

directed

• Attend weekly required sales and product knowledge training meetings
• Be professional in appearance and attitude, contribute to a positive team

atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence * Ability to perform basic math; perform operations using units of currency, measurements and understanding percentages * Ability to effectively present information in one-on-one or small groups to customers, clients and other employees * Ability to work assigned schedule; may include varied hours, evenings, weekends and holidays * Promote the Scheels Visa Rewards card and be able to clearly explain all benefits Requirements: Customer Service * Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you” Culture * Approach daily tasks, projects and follow-up communication with energy and sense of urgency * Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact. –OR – Ability to engage others while demonstrating knowledge and capacity.

• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

Team Mentality * Genuine interest and action in helping others before yourself, regardless of recognition or reward Teach-ability * Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

Dress Code * Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners Efficiency * Demonstrate pride and ownership of their work while meeting expected deadlines Education & Experience: The ideal candidate will have a high school diploma, or general education degree (GED), 1-3 months related experience or training; or equivalent combination of education and experience. Physical Requirements/Lifting Requirements: Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.