Customer Order Support Specialist

Are you a self-driven professional who works well independently and as a team player? Deciding on a new career within Valmet can be an exciting prospect. Every day there are teams of Valmet employees around the world who share the feeling of achieving something great – that feeling when everything works together. Apply your expertise in new ways to continue on the path of growth as a Customer Order Support Specialist. The Customer Order Support Specialist supports the Accounting and Operations Support Manager. Daily activities include order entry, customer support and problem solving. Responsibilities: Enter and manage customer orders received via email, telephone, fax or other online Metso systems. Provide customer order support via email and telephone Works with Logistics or Customer Service to assist with customer needs or paperwork preparation Raises customer concerns to appropriate department with possible assist with resolution Coordinates with Customer Service on warranty orders Manage office supply inventory Skills Needed: Strong computer skills (Microsoft Office a must) Good organizational skills with the ability to adapt quickly to changes Strong customer support skills Ability to work as part of a team in a fast-paced environment We Offer We offer a dynamic work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and energetic setting with opportunities for continual growth. We're looking for team-oriented people with a willingness to learn and contribute to our customers’ success. This includes a generous wage starting between $27.00-$37.00 hourly* and benefits package that offers a 401k with company match as well as company funded pension. *Salary range is intended to provide a general guideline. Actual compensation will be determined based on market data, internal equity, and candidate credentials.” Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen. Additional Information Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people. To be included in the recruiting process, please apply directly with us online. Where everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer's performance forward requires creativity, technological innovations, service know-how - and above all, teamwork. Join the team! Please note that Valmet will never ask for personal financial information during the interview process. If you feel you have been a victim of an online job posting scam, please notify the Federal Trade Commission. #LI-Onsite Valmet is a global technology leader serving process industries. We work together with our customers throughout the entire lifecycle, delivering cutting-edge technologies and services as well as mission-critical automation and flow control solutions. Backed by more than 225 years of industrial experience and a global team of over 19,000 professionals close to customers, we are uniquely positioned to transform industries toward a regenerative tomorrow. In 2024, Valmet’s net sales totaled approximately EUR 5.4 billion. Our head office is in Espoo, Finland, and we have experts in approximately 40 countries around the world. Valmet’s shares are listed on Nasdaq Helsinki. To protect our candidates' privacy, Valmet will never ask any personal information such as banking information or social security number during the recruitment process.