Sports Team Member

Job Description

Job Description

Henderson Sport & SocialSports Team MemberProperty Overview

Henderson Sport & Social is a state-of-the-art, 180,000-square-foot destination opening in Henderson, Nevada. The facility is designed to become a premier destination for youth and adult sports, recreation, fitness, dining, and family entertainment while serving as a gathering place for the local community.

Our facility features basketball, volleyball and pickleball courts, indoor turf fields, bowling, a dual-level laser tag arena, Krazy Darts, miniature golf, arcade games, a full-service restaurant and bar, fitness center, Child Watch, and flexible event spaces capable of hosting birthday parties, tournaments, corporate outings, and community celebrations.

Managed by KemperSports, Henderson Sport & Social proudly embraces the Core True Service philosophy:

• Be Genuine, Helpful, and Friendly
• Service is a Team Sport
• To the Guest, Everything Matters
• Customer Happiness is Everything
• My Attitude is My Responsibility Position Summary

Sports Team Members create opportunities for guests to play by preparing safe, organized, and welcoming sports environments while delivering exceptional hospitality throughout every interaction.

This position supports daily sports programming, leagues, tournaments, rentals, and special events by preparing courts and fields, assisting guests, maintaining equipment, and helping create an environment where athletes of all ages and skill levels feel welcomed, supported, and encouraged to participate. What Success Looks Like

• Create welcoming, safe, and memorable sports experiences for every guest.
• Maintain courts, fields, sports equipment, and surrounding areas in a clean, organized, safe, and event-ready condition.
• Deliver exceptional hospitality while encouraging participation and answering guest questions.
• Demonstrate flexibility by supporting sports programming, events, and other departments as business needs require.
• Identify opportunities to improve guest experiences, facility presentation, and operational efficiency.
• Lead by example through professionalism, accountability, and Henderson Sport & Social's Core True Service philosophy.

Essential Duties & Responsibilities

Responsibilities include, but are not limited to:

• Prepare, convert, and restore courts and fields for daily programming, leagues, tournaments, rentals, and special events.
• Set up, inspect, distribute, collect, clean, and maintain sports equipment and supplies.
• Assist instructors, leagues, tournaments, and guests by providing equipment, answering questions, and supporting daily programming.
• Explain basic rules, recommend activities, encourage participation, and help organize open play or pickup games.
• Inspect courts, fields, turf, and equipment for cleanliness and safety while reporting maintenance concerns promptly.
• Provide minor first aid until management arrives and respond appropriately to emergencies while following established safety procedures.
• Maintain inventory of sports equipment and supplies and communicate replenishment needs to management.
• Support tournaments through team check-in, court assignments, score reporting, equipment setup, crowd flow, and event support.
• Cross-train in Attractions and Guest Services to support facility operations as business needs require.
• Complete opening, closing, cleaning, and additional operational duties as assigned.

Qualifications

Minimum Qualifications

• Must be at least 16 years of age.
• Current CPR, AED, and First Aid certification, or the ability to obtain through Henderson Sport & Social.
• Ability to work evenings, weekends, holidays, and special events based on business needs.
• Positive attitude with a passion for sports, guest service, and teamwork.

Preferred Qualifications

• Knowledge of basketball, volleyball, pickleball, soccer, flag football, dodgeball, and kickball.
• Previous experience in sports, recreation, athletics, coaching, or guest service.
• Strong communication skills and willingness to learn multiple sports and programming formats.

Physical Requirements

• Stand and walk for extended periods throughout the shift.
• Frequently lift and carry up to 50 pounds.
• Occasionally lift or move up to 150 pounds with proper equipment or assistance.
• Bend, kneel, crouch, climb, push, pull, and assist with athletic equipment setup.
• Work in a fast-paced, active sports and entertainment environment.

Reports To

Sports Facilities Manager

Classification

• Part-Time
• Non-Exempt

 

Kemper Sports Management is an Equal Opportunity Employer