Administration & Support Assistant

Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious Administration & Support Assistant to join our team. This position will report to our agency located in Hunt Valley, MD. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is an in-office position. Responsibilities: Inbox Management: Monitor and respond to emails in the shared business center inbox, ensuring timely completion of job requests and professional communication. Document Handling: Print guides, format proposals, prepare outbound mail and shipments, and manage other document-related requests. Phone Support: Answer incoming calls and direct inquiries appropriately. Administrative Support: Assist with various office tasks including supply ordering, filing, and general support for internal teams. Qualifications: Highschool or GED required Strong organizational and multitasking skills Excellent written and verbal communication Proficiency in Microsoft Office Suite (Outlook, Word, Excel) Experience with calendar management and office equipment Prior administrative or customer service experience preferred Benefits: Compensation: $18 - $21/hr. Company Paid Life Insurance, Long-Term and Short-Term Disability. Medical, Dental, Vision and FSA/HSA plans. 401(k) with company match. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. Generous PTO. An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Founded in 2009, Hilb Group is a Top 25 middle-market independent insurance broker. Hilb Group offers expertise in property & casualty, employee benefits, human resources consulting, and retirement services to businesses and individuals throughout the nation. Hilb Group provides the resources of a big insurance broker and the attentive, personal service of a small agency. Our people are our greatest strength. Our values of trust, passion, integrity, and growth drive our actions to benefit every client.