Accounts Receivable & Credit Manager

Kinetico A/R & Credit Manager

Kinetico believes in treating its employees with respect. They play a vital role in enabling our innovation, growth and success. We strive to provide them with opportunities to grow in a motivating environment.

Key Areas of Responsibility:

• Manages the daily activities of the Accounts Receivable team; assigns and reviews tasks, supports teamwork, provides professional guidance via mentoring, evaluates performance, and recommends employment actions.
• Interprets and enforces the credit practices, policies and procedures of the Company.
• Ensures proper internal controls are being followed and administered to safeguard company assets.
• Provides analysis and feedback on the business and risk profile of new and current customers and recommends credit limits. Obtains financial statements from customers, credit information from external credit agencies, and prepares necessary documentation for internal management review.
• Resolves orders on credit hold; evaluates account for past due or credit limit standing, contacts customer to arrange payment, and appropriately acts upon status of pending orders.
• Engages in pro-active collections of Company's receivables given payment terms, cash flow needs, and the risk profile of the customer. Manages and performs the recording of customer payments: posts cash receipts daily, prepares EFT collection, reviews and settles credit card payments and posts receipts.
• Manages and performs customer account reconciliations; analyzes and approves debit/credit adjustments, prepares recurring invoices and issues AP requests for customer refunds.
• Oversees aging of customer accounts. Reviews accounts receivable reports, unapplied cash reports, assesses payment status, assists in Quarterly review of Provision of Bad Debt Reserve, and reports aging to external credit agencies.
• Collaborates with sales organization on customer communications relevant to account payment status.
• Supports treasury function as signer on all U.S. and Canadian cash accounts.
• Administrates and authorizes settlement of credit card systems.
• Serves as point person for all external audit requests for Accounts Receivable and Revenue.
• Responsible for month end closing of Accounts Receivable module in JDEdwards software for timely monthly reporting.
• Recommends opportunities for internal and external (customer related) process improvements to gain efficiency within the department.

Key Performance Indicators:

• Reviews all past due reports to minimize the amount of total past dues.
• Monitor and reduce the number of Open Credits on Customer accounts.
• Timeliness of processes daily cash application.
• DSO (Daily Sales Outstanding) Metric.

Key Challenges and Decisions:

• Volume of credit applications; ability to prioritize and make preliminary determinations.
• Diversity of customer markets requiring knowledge of different processes and systems: corporate dealers, independent dealers, commercial, wholesale, Home Depot, Lowes, U.S. and Canadian.
• Multiple payment sources and transaction venues (credit cards, cash, EFT, wires).
• Importance of understanding the customer relationship needs.

Job Knowledge, Skills, and Experience:

• Bachelor's degree in business with 5+ years related work experience
• Strong interpersonal skills to effectively communicate with customers.
• Strong planning and organizational skills; attention to detail and ability to multi-task.
• Good analytical skills.
• Excellent computer skills including knowledge of accounting software, word processing and spreadsheet proficiency.
• Good written and verbal communication skills.
• Confident in making decisions and recommendations related to customers and credit risk.
• Work independently with minimal supervision.

Organizational Context

The A/R & Credit Manager reports to the Controller, NA. The role interfaces regularly with customers and both internal and external sales organizations: Kinetico Centers, independent dealers, wholesale and commercial sales staff, order and customer services.

Why Join Kinetico:

• Medical, Dental, Vision and Prescription Drug Insurance Coverage
• Employer Provided Life Insurance, Short-Term and Long-Term Disability Benefits
• 401(k) Contribution Matching Program
• Employer Funded Defined Contribution Plan
• Paid Vacation, Holidays and Community Service Volunteer Time-off Benefit
• Wellness Program
• Educational Assistance Reimbursement Program

Our Commitment and Difference:

Founded in 1970, Kinetico was started by two engineers who pioneered the development of non-electric, fully automatic water treatment systems. Evolving from the Tangent Company, a small consulting design firm, Kinetico soon became a global organization of independent dealers, international distributors representing nearly 100 countries. Through the dedication of its founders, employees and distribution network, Kinetico has experienced tremendous success. The company has grown from a two-man, creative undertaking into a strong and dynamic organization.

Innovative technology and a strong commitment to customer satisfaction have distinguished the company and positioned Kinetico as a leader in today's ever-changing water treatment industry manufacturing water softeners, along with a wide range of systems that improve water quality for general use, as well as those that provide high-quality drinking water for consumption. Kinetico products are Third Party certified to confirm quality and performance and complimented by the most comprehensive warranties in the industry.

Kinetico is part of the Axel Johnson Group of companies, a global organization and fifth generation company that continues to be successful in developing leading businesses.

Kinetico Incorporated is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

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