Quality Assurance Specialist

Job Title: Quality Assurance Specialist Hybrid

Job Code: OH 808956 Client: State of Ohio – DCY Location: Columbus, Ohio (Hybrid) Duration: Through 06/30/2027 Work Schedule: Hybrid – 3 Days Onsite / Week Interview Mode: In-Person Local Candidates Preferred

Position Overview: The State of Ohio is seeking an experienced Quality Assurance Specialist 2 (Salesforce Software Tester) to support testing activities for Salesforce applications. The selected consultant will be responsible for developing testing strategies, test plans, test cases, executing functional and system testing, defect tracking, user acceptance testing (UAT), and ensuring software quality throughout the Software Development Life Cycle (SDLC). This role requires close collaboration with business stakeholders, developers, and project teams in an Agile environment.

Required Skills

3+ years of experience as a Software Tester for Salesforce Applications

Experience creating testing strategies, test plans, test cases, and testing documentation

Strong understanding of Agile, Iterative, and Traditional SDLC methodologies

Experience using Azure DevOps for test management, documentation, task tracking, and collaboration

Experience with:

Functional Testing

System Testing

Regression Testing

Performance Testing

Load Testing

User Acceptance Testing (UAT)

Experience with defect tracking, debugging, and software implementation support

Knowledge of software quality assurance standards and testing methodologies

Strong analytical, troubleshooting, and problem-solving skills

Excellent written and verbal communication skills

Preferred Skills

Experience with software automation procedures

Performance benchmarking and application response time analysis

Requirements analysis and business process validation

Technical documentation and user guide creation

Software security testing and vulnerability reporting

Experience mentoring QA team members

Technical Environment

Salesforce

Azure DevOps

Agile / Scrum

SDLC

Test Plans

Test Cases

Regression Testing

Performance Testing

Load Testing

UAT

Defect Tracking

Important Notes

Hybrid Schedule: 3 days onsite each week

Local Ohio candidates preferred

In-person interview required

Fingerprint Background Check Required

Government-issued equipment must remain within the United States

Primary Skills

Salesforce Testing, Software Testing, QA, Test Strategy, Test Plans, Test Cases, Azure DevOps, Agile, SDLC, Regression Testing, Performance Testing, Load Testing, UAT, Defect Tracking

Flexible work from home options available.