Communications Director

Job Description

Job Description

At Brevo, we’re not just building a CRM. With our technology, we’re helping millions of organizations build lasting relationships with their customers.

From emails and SMS to WhatsApp, Chat, and Marketing Automation, our tools are intuitive, powerful, and built to scale with every ambition. We give businesses a clear view of the customer journey, so they can focus on what matters: connection.

As a certified B Corp , we’re proud to grow with purpose, committed to high standards of social and environmental impact, not just performance.

Today, more than 500,000 businesses across 180 countries —from NGOs like Amnesty International to global brands like Carrefour, eBay, Louis Vuitton, and Michelin—trust Brevo to engage their audiences, cut through complexity, and deliver results. Our reliable technology and 75+ integrations help them create unparalleled customer experiences, without the usual tech headaches.

We recently exceeded 200m ARR and reached a major milestone by becoming a Unicorn , backed by strong growth and global expansion - and we’re just getting started!

As Communications Director , you'll report to the Senior Brand Director and own Brevo's external communications strategy and execution across markets. You're the strategic operator translating brand narrative into coordinated campaigns across PR, corporate communications, thought leadership, and executive visibility.

This is real ownership: you manage agencies, build campaigns that work across channels, and lead a network of external partners. You bring both strategy and rigor to accelerate what's working and move fast without losing precision.

• Define and drive the global and local communications strategy, setting priorities by market and ensuring a consistent narrative across geographies
• Lead day-to-day relationships with PR agencies across key markets (France, US, Germany, and beyond), including briefing, campaign planning, and performance tracking
• Expand our PR footprint into new markets as the company scales internationally
• Own the deployment of communications campaigns and thought leadership reports, ensuring the right messages reach the right audiences at the right time
• Translate brand narratives into targeted PR angles, press releases, bylines, and media pitches, working closely with the content team to maximize earned media reach
• Coordinate executive communications for the CMO and CRO, including media interviews, podcast appearances, and contributed articles
• Manage our corporate communications freelancer, ensuring alignment with Comex stakeholders and brand positioning
• Support corporate moments (nominations, partnerships, milestones) and key events—from narrative preparation to on-site execution and post-event amplification
• Collaborate closely with Brand, Internal Communications, Product Marketing, and Revenue teams to ensure all communications efforts are coordinated and amplify each other

• 10+ years in communications, brand communications, or marketing communications (agency, in-house, or both)
• Proven track record building and orchestrating communications programs—not just executing them
• Experience managing PR agencies and communications teams across multiple markets simultaneously
• B2B tech or scale-up environment: comfortable with speed, ambiguity, and shifting priorities
• Exceptional organizational rigor: you build systems, track deliverables, and bring structure to fast-moving environments
• Business-oriented mindset: you think about communications in terms of brand equity and growth outcomes
• Strong editorial instincts: you know what makes a story work and how to position it
• Comfortable managing freelancers and senior stakeholders in parallel
• Native English speaker preferred, but fluency is essential; conversational French is a plus
• Based in Paris, France or Austin, Texas
• Exposure to enterprise tech media landscape is a nice plus

A place to grow, together: Join an international team in a bright, collaborative office located in a vibrant neighborhood.

Practical perks for everyday balance: RTT days off, 50% public transport reimbursement, Sustainable Mobility Package (whether you ride a classic bike or go electric, we support your choice to commute greener) and daily Swile meal vouchers (€12.50/day).

Learning, every step of the way: Access to English classes and 155,000+ courses on Udemy, plus a strong internal culture of knowledge-sharing and support.

Flexible for life: A remote-friendly setup, budget to support your home workspace, and relocation assistance for international talents.

Wellbeing that works: Top-notch private healthcare (70% covered), 6-week second-parent leave, extra time off if your child is sick and needs you, and several services related to prevention, health and personal and professional well-being on Welii platform.

A culture that cares: From inter-office trips to regular team events, there are plenty of ways to connect beyond your day-to-day. You'll also find active social, green, and LGBTQIA+ communities, plus Work Council benefits via Leeto, all here to support what matters to you, inside and outside of work.

• Introductory interview with Head of Talent Acquisition
• Interview with Senior Brand & Communication Director
• Live case study with CMO and Senior Brand & Communication Director
• Final interview with our CEO

Whoever you are, wherever you’re from, if this role speaks to you, we’d love to hear from you.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.