Assistant Program Director

Schedule: Monday, Thursday, Friday (9:00 AM - 5:00 PM), Saturday and Sunday (12:00PM - 8:00PM) Location: Brooklyn, NY 11212 Job Type: Local Contract Pay Range: $40 - 42/hr. *Pay offered is based on experience, expertise, credentialing, and education. Duties: Provide oversight of both Crisis Respite programs, ensuring effective daily operations, guest safety, and compliance with OMH regulations and agency policies. Supervise, coach, and support program staff; conduct follow-ups, participate in hiring, provide training, and manage staffing needs, schedules, timesheets, and leave requests. Review and approve program referrals, verify insurance eligibility, obtain authorizations, and monitor guest length of stay requirements. Maintain relationships with Managed Care Organizations (MCOs) and referring providers, including submitting clinical updates and coordinating guest care. Oversee all program documentation, chart reviews, utilization reviews, and ensure timely completion of required records, reports, and audits. Monitor guest services, including safety planning, goal attainment, discharge planning, community meetings, and overall quality of care. Prepare and submit operational, billing, utilization, occupancy, service authorization, and funder reports; maintain funder portals. Ensure program facilities, supplies, and operations meet safety, security, and regulatory standards, including audit readiness. Represent the agency through community outreach, presentations, and partnerships to support program visibility and effectiveness. Provide emergency and on-call coverage, serve as backup to the Crisis Director, and perform additional duties as assigned. On Call 24/7 and availability to work on evenings and weekends. Requirements: Education: MSW or related degree Certification(s): Must have a license (LMHC, LMS, LCSW…) Years of experience: 3-5 years of supervisory experience Skills: Experience working with people diagnosed with mental illness and people struggling with substance use and co-Occurring disorder; Experience working within a respite/residential or crisis 24 hour program Technology: Intermediate to advanced computer literacy required (Excel, Teams, Windows, Outlook) For workers in the United States, PrideGlobal and it's affiliates offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors. PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances. Accommodations We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us. Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation. Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793. #J-18808-Ljbffr