Customer Service Representative - State Farm Agent Team Member

Responsible Recruiter

Benefits: License reimbursement, bonus based on performance, competitive salary, health insurance, opportunity for advancement, paid time off, training & development.

About Our Agency: Our agency opened in 1992 and is a well-established team of eight built on experience, consistency, and strong customer relationships. Before becoming a State Farm agent, I worked as a commercial underwriter, bringing a deep understanding of the industry into how we serve our clients. I attended the University of Louisiana Monroe and am married with one child. We enjoy spending time together traveling and staying active through sports. We stay involved in the community through various fundraising events and local initiatives. For our team, we offer health benefits and reimbursement for licensing costs. Our office culture is supportive, experienced, and team-oriented. We're looking for someone who is dependable, positive, and eager to learn - someone who values teamwork and takes pride in delivering great service while growing their career in a stable, established agency.

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Karen Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Compensation: $40,000.00 - $60,000.00 per year

Are You Driven & Ambitious?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Karen Williams - State Farm Agent may be the right fit for you!

About Our Agency

• Our office is located in Rogers, AR.

We Look Forward To Speaking With You!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.