Private Bank, Relationship Manager (Boston, MA)

Description

Citizens Private Bank has accelerated its strategy to build out Wealth Management, scale Business Banking, grow deposits, and expand in key growth markets. We are looking for talented individuals with a demonstrated track record of delivering a white glove experience to clients that results in long-term client loyalty.

The Private Bank Relationship Manager based in Boston, MA is responsible for creating new and expanding existing HNW/UHNW relationships within the CFG Private Bank. The Relationship Manager works to generate new business for the Bank through prospecting efforts. The Relationship Manager also leads market development efforts to broaden the usage of all bank products. This is done so through networking and marketing efforts. This role is required to have an in-depth understanding of the Bank's operations. Given the Relationship Manager's role as a business development specialist, a strong understanding of the Bank's product offerings is required for cross-sell opportunities outside of their designated banking vertical. In this role, the Relationship Manager also supports the team through learning development and provides training opportunities for more junior roles on the team.

Primary responsibilities include

• Serve as a growth contributor for designated team - includes working closely with analysts and other support team members for their development.

• Responsible for generating new business opportunities.

• Identifying potential cross-sell opportunities from prospects and existing clients and liaising with internal colleagues who are able to help execute those cross-sell opportunities (cash management, private banking, wealth management, foreign exchange, etc.).

• Fully understand the Bank's credit appetite and review new and existing opportunities to identify potential credit risks.

• Manage new and existing client relationships with clients through frequent client meetings and communications to ensure strong, stable relationships.

• Conduct marketing and community building efforts to reach prospective clients and engage with participants to educate individuals on the Bank's offerings and credit opportunities.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Minimum 10+ years of relevant experience, required. Exhibits a history of competency in soliciting, developing, servicing, and structuring complex deals. Able to handle the most difficult and sensitive client relationships. (Private Banking, HNW/UHNW)

• NMLS/Safe Act Required

• Capable of handling negotiations, including in the area of loan documentation. Independent thinker and self-starter.

• Excellent credit skills, required. Responsible for cross-selling and product knowledge/application. Understands Private Banking deposits, lending, treasury, digital banking, wealth, and planning services.

• Highly skilled in financial modeling and able to quickly structure credit in modeling environment.

• Skilled at maintaining good communication across business unit and broader organization.

• Expected to provide guidance.

• Exhibits competency at independently reaching conclusions and forms clear view of credit structure and business risk to Bank.

• Stays abreast of changes in Bank products and services, is capable of identifying appropriate client product fit, and is able, at a high level, to present each product to a client or prospect. Actively coordinates with cross sell partners to help facilitate the sale of additional Bank products.

• Actively organizes and manages/leads Bank meetings with clients and appropriate internal partners and team members.

• Enthusiastic, resilient, and energetic.

Hours & Work Schedule

• Hours per Week: 40

• Work Schedule: Monday - Friday

• Hybrid Schedule with in-office requirements (Boylston St., Boston MA)

Pay Transparency

The salary range for this position is $230,000 - $300,000 per year, plus an opportunity to earn additional incentive earnings. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

06/30/2026