Public Area Cleaner

THE KEY HOTELHILTON GARDEN INN DUBUQUEQ CASINO + RESORTPublic Area CleanerPOSITION SUMMARY:To ensure all hotel public areas are maintained in a clean, safe, hygienic, and presentable condition that meets hotel standards and enhances guest satisfaction.ORGANIZATIONAL RELATIONSHIPS:Reports to: Housekeeping ManagerSPECIFIC DUTIES AND RESPONSIBILITIES:Maintain cleanliness of assigned public areas.Lobby and reception areasCorridors and hallwaysElevators and elevator lobbiesPublic restroomsMeeting rooms and function spacesStaircasesFitness center and spa common areasPublic entrances and exitsOutdoor guest-accessible areasAdministrative office common areasReporting maintenance issues and safety hazards.Ensuring cleaning equipment is used safely.Following hotel hygiene and safety standards.Responding promptly to guest requests within their scope.Practice waste management procedures, including waste collection, recycling separation, proper disposal, liner replacement, and hand hygiene practices.Follow all workplace safety procedures, including promptly addressing wet floor hazards, handling and storing chemicals according to safety guidelines, and operating equipment safely to prevent accidents and injuries.Maintain professional interactions with guests.Report property damages, concerns or hazards.Adhere to Lost and Found procedures, including securing found items, notifying supervisors, documenting details, and submitting items per hotel policy.REQUIRED SKILLS AND ABILITIES:Exceptional written and verbal communication skills.Strong analytical and critical-thinking abilities.High emotional intelligence and interpersonal effectiveness.Proven ability to influence and collaborate across levels and functions.Strong organizational skills with attention to detail and follow-through.Demonstrated ability to manage multiple priorities in a dynamic environment.Detail-oriented with a focus on quality and consistency.Maintains discretion and respects guest privacy.Delivers work that meets high cleanliness and service standards.Interacts with guests in a professional and courteous manner.Able to read product labels and communicate effectively with guests.Basic English reading, writing, and speaking skills preferred.EDUCATION, TRAINING AND EXPERIENCE:Legally authorized to work in the United States.Previous hotel housekeeping experience a plus, but not required.WORKING ENVIRONMENT AND CONDITIONSWorker is subject to indoor and outdoor environmental conditions, including extremes in heat and cold.Subject to noise, and vibration.Subject to hazards (moving mechanical parts, electrical current, scaffolding, exposure to chemicals).Subject to atmospheric conditions affecting respiratory system or skin (fumes, dusts, mists, gasses, poor ventilation).Subject to oils and other cutting fluidsIn certain situations, could be required to wear a respirator.MENTAL AND PHYSICAL REQUIREMENTSClimbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motions.Heavy work, exerting up to 100 lbs. of force occasionally.EQUIPMENT AND TOOLCleaning EquipmentCleaning trolley/cartVacuum cleanerMop and bucketDust mopWet floor signsDusterScrubbing padsToilet brushChemicalsGlass cleanerMulti-purpose cleanerDisinfectantFloor cleanerToilet cleanerFurniture polish (if applicable)PPEGlovesSafety shoesFace mask (when required)Safety goggles (when handling chemicals)CULTURAL FIT AND VALUESEmbodies our FORT values—Fun, Ownership, Respect, and Teamwork—by fostering collaboration, transparency, and a service-oriented mindset toward both the organization and the community. #J-18808-Ljbffr