Plumbing Service Technician Commercial and Residential

Job Description

Job Description

Position Summary

With minimal supervision, the Plumbing Service Technician performs plumbing service work for residential as well as commercial clients. This technician works with Plumbing Manager and Dispatch to efficiently service customers in a timely and professional manner. Plumbing Technician dedicates safety focus on each job and utilizes the proper PPE to remain safe at work.  

The base pay range for this role is estimated to be $27.00 - $31.00 Hourly at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Essential Duties and Responsibilities  

As a Plumbing Service Technician, you'll handle residential and commercial plumbing service calls. Typical responsibilities include

• Diagnose and repair plumbing problems 
• Perform plumbing service and maintenance work 
• Handle residential and commercial plumbing repairs 
• Communicate with customers about problems and solutions 
• Respond to scheduled and emergency service calls 
• Prepare service vehicles, tools, and materials for jobs 
• Complete service reports and job documentation 
• Follow safety procedures and use proper PPE 

Knowledge, Skills, and Abilities  

• Ability to understand instructions furnished in written, oral or diagram form. 
• Ability to read and interpret documents including Company policies and procedures, safety rules, operating and maintenance instructions, maps and road signs.
• Ability to speak, cooperate and communicate effectively with customers, co-workers and management.
• Ability to work independently and manage pressure to meet deadlines.
• Basic computer literacy including email and internet skills.
• Ability to perform basic math functions.

Minimum Education and Experience  

• 5+ years of commercial and residential plumbing experience
• Must have a valid driver’s license
• Acceptable driving record 
• Ability to successfully pass DOT drug screen, medical certification, physical exam and road exams
• Must be able to operate in a drug-free workplace
• Must be able to meet physical demands evaluation
• Must be able to work overtime including weekends and holidays
• Must be able to work on-call rotations as needed 
• Must comply with all FMCSA and DOT regulations
• Must practice safe work methods to remain accident and injury free. Must have the ability to recognize hazards inherent in routine and non-routine tasks and make adjustments to avoid loss, injury or accident. 
• Required to wear Personal Protective Equipment (PPE) appropriate to your job.    

What We Offer

• Competitive starting pay • Incentive bonus opportunities 
• Medical and dental insurance 
• 401(k) with company match 
• Generous paid time off 
• 8 paid holidays 
• Company-provided uniforms 
• Boot allowance 
• Ongoing training and career development opportunities 

Wind River Environmental services and maintains a broad array of non-hazardous liquid waste systems, including grease traps, septic tanks and related waste systems. Headquartered in Marlborough, MA we offer a full suite of services to business, residential and municipal customers throughout the East Coast.  

Wind River Environment LLC is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law.

Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers. “Wind River Environmental participates in E-Verify. Additional information is available in English (PDF) and Spanish (PDF).”  

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.