Quality Manager

Manager, Facility Quality

At Nestlé Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases. At Nestlé Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Position Summary: Reporting to the Factory Manager, the Manager, Facility Quality plays a key role in ensuring the consistent production of safe, high-quality products. This role is responsible for leading and maintaining site quality systems, manufacturing processes, and documentation in compliance with Nestlé Health Science Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMPs). The Quality Manager also provides leadership to the Quality Assurance team, managing and developing direct reports while fostering a strong culture of quality, compliance, and continuous improvement across the site.

Key Responsibilities:

• Develops staff through feedback, coaching, counseling and support.
• Ensures both new and existing associates are trained on cGMPs as it relates to 21 CFR part 111.
• Maintains compliance with FDA Regulations and other industry accepted standards.
• Supports and participates in audit preparations and inspections by certifying agencies and regulatory bodies, i.e. USP & FDA.
• Participate in developing action plans and executing corrective actions in a timely manner.
• Leads, anticipates, assesses and manages current and future compliance in the facility.
• Ensures accurate and timely completion of all tasks relating to Batch records and maintenance of cGMP and SOP records.
• Leads and/or supports investigations through Root Cause Analysis and effective Corrective and Preventive Action (CAPA).
• Evaluate data using statistical tools.
• Lead or actively support Product Change Control.
• Works collaboratively with cross-functional teams to implement necessary production changes, system updates, and documentation revisions in a timely and productive manner.
• Facilitates and properly manages the Quality Management Systems including but not limited to; Deviations, Non-Conformances, CAPAs, Change controls.
• Facilitates and presents data and information pertaining to quality performance to upper management.
• Facilitates Material Review Board (MRB) for non-conforming materials, determination and documentation of dispositions of said material.
• Develops cross functional and multinational relationships to support interaction with various internal customers.
• Supports, leads, administers all mock recall activities for the site; is the expert in the area of mock recall, retrieval, and recall.
• Supports the Quality Manager in daily activities and quality system.
• In addition act as the site lead in the absence of the Quality Manager.
• Demonstrates leadership through a commitment to communication, work habits and be fully competent in all aspects of a wide variety of processes including maintaining safety, troubleshooting/problem solving, decision making, organizing/planning, Nestle Health Science's core behaviors, administrative, quality appraisals, sampling plans, manufacturing audits/process audits, statistical techniques, production control systems, manufacturing document review, test equipment and training.
• Understands SPC and how to leverage data to drive improvements into processes.
• Partners with Operations team and Technical Services group to execute and facilitate site initiatives in pursuit of business objectives and targets.
• Acts as role model of the business vision and mission and have a strong understanding of what it takes to achieve company goals, KPI's and metrics.
• Supports continuous improvement activities when Quality KPIs are not met.
• Supports management of the HACCP Program for the facility.
• Support goal setting, administers performance appraisals and conducts interviews for new candidates.
• Responsible of supporting HPS (High Performance Systems) principles and beliefs.
• Other duties may be assigned as required.

Experience and Education Requirements:

• Bachelor's degree or equivalent experience in lieu of degree
• Experience in Pharmaceutical, Food Science, Chemical Engineering, Chemistry or other Science related field
• 5+ years experience in the food, dietary supplement, medical device or pharmaceutical industry
• Experience leading teams
• Knowledge of FDA regulations for the cGMP of Dietary Supplements and Foods
• Experience with Food Safety plans/HACCP, GFSI preferred
• Excellent communication and interpersonal skills, being very detailed oriented
• Ability to lead, train, motivate, and work within a team
• Good planning and organizational skills
• Proven ability to manage of Quality Systems.
• Knowledge of regulatory and GMP compliance requirements such as 21 CFR Part 111, HACCP, HARPC preferred
• Knowledge of Quality Management Systems e.g. CAPA, Product defense, Pest Control.
• Knowledge of auditing techniques and quality toolkit – problem solving, basic statistics, investigations, corrective/ preventive actions
• SQF practitioner / FSSC/ BRC/ ISO experience preferred
• Must be proficient with PC programs, i.e. Microsoft Office (Word, Excel, PowerPoint)
• SAP Knowledge desirable

The approximate pay range for this position is $125,000 to $140,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.

It is our business imperative to remain a very inclusive workplace. To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on click.appcast.io or please dial 711 and provide this number to the operator: View phone number on click.appcast.io. This position is not eligible for Visa Sponsorship.