Help Desk Analyst: Elevate IT Support & User Experience
Proskauer Rose LLP
Proskauer Rose LLP is seeking an IT Support Specialist in New York to provide technical assistance across hardware and software systems. You will be responsible for logging and managing service requests and ensuring user satisfaction through effective troubleshooting. The role demands a Bachelor's degree in Computer Science and 2+ years of experience in a fast-paced IT support environment. Ideal candidates will have knowledge of legal industry applications and strong analytical skills. #J-18808-Ljbffr Proskauer Rose LLP
$90k - $100k
...OPPORTUNITY We’re hiring an experienced IT Administrator / Helpdesk Analyst to join our internal IT team in... ...person will be the first line of support for end-user issues and a key player in... ...improve systems, tools, and user experience. REQUIRED QUALIFICATIONS 5+ years...UxTemporary workWork experience placementWork at officeLocal areaRemote work3 days per week- Summary The IT Support Technician is responsible... ...role supports end users, installs and... ...infrastructure, and helps ensure reliable connectivity... ...Support & Service Desk Provide Level 2... ...industrial (grain elevator) environments... ...camera systems. Experience with Genetec systems...UxWork at officeRemote work
- ...Crosby is the first AI-native law firm, helping ambitious companies like Cursor, Ramp,... ...role in owning and evolving the user-facing experience of our platform. You’ll be responsible... ..., guide technical decisions, and help elevate the engineering organization as we scale...Ux
- ...resolution for end-user issues where possible... ...SPOC for service desk activities including... ..., and resolve support tickets. Perform... ...positive end-user experience through effective communication... ...’s degree in IT, Computer Science,... ...support / technical help desk Systems...UxShift work
- ...client seeking a Senior Associate Customer Support Analyst for a 1+ year contract opportunity. As... ...to ensure alignment with our customer experience goals, becoming an expert in our... ...and the various portals used by our end users. Your role will involve continuously improving...UxContract workFlexible hours
$40 per hour
...Mac Service Desk Technician (L2) Overview 12-Month W... ...have a solid background supporting both Mac and Windows enterprise... ...(over 500 end users), with a stronger emphasis on Mac. Experience supporting SaaS applications... ...is highly preferred. The IT Service Desk Technician...UxContract workWork at officeLocal areaVisa sponsorship$80k - $90k
...Floor Job Description The Technical Support Specialist serves as the face of... ...support to Brookfield end users. This role is key to ensuring a high-quality user experience and seamless support across the... ...support to Brookfield end users. Own IT support incidents and requests...UxWork at officeRemote work$120k - $130k
...responsible for leading a high-performing support team, ensuring high-quality service delivery... ...ideal candidate will have 5-7 years of IT support experience, including leadership roles, and a strong focus on exceptional end-user experiences. A Bachelor's degree in IT or...Ux- ...search for a Technical Support Analyst. The Technical Support... ...is to meet the exact IT, support, education and... ...of the firm’s IT users. This includes troubleshooting... ...escalated from the help desk (Citrix and VPN).... ...field or equivalent work experience required. Preferred credentials...UxWork experience placementWork at officeRemote work
- ...seeking a Technical Customer Support Specialist to provide first-line... ...role involves troubleshooting user issues, categorizing inbound... ...ideal candidate holds 3+ years of experience in technical support,... ...users. Join us at Nestmed and help enhance the user experience while...UxRemote job
$60k - $80k
...Overview Careerscape is supporting a client opening... ...Entry-Level Help Desk Specialist. This role... ...assistance to users, resolving basic hardware... ...positive end-user experience. This is an... ...technical support, or IT operations. The... ...or Cybersecurity Analyst roles Performance-...UxWork at officeRemote work- ...relentlessly enhancing the fan experience and delighting sports... ...creators. As a Service Desk Analyst I in Technical Services... .... You'll document user problems, suggest... ...and handle the flow of support requests, escalating to... ...years of experience in IT support. CompTIA certifications...UxFull timeTemporary workWork experience placementWork at office
$80k - $85k
...Technical Support SpecialistSkip to main contentBy continuing... ...disciplines to help clients address some of... ...remote support for end-user devices and workplace technologies... ...requests per Service Desk practice (incident/... ...focus, user experience) in daily operations.**...UxPermanent employmentFull timeTemporary workWork at officeLocal areaRemote work$78k - $100k
...We are seeking an experienced IT Analyst to provide Tier 2 and Tier 3 technical support for the New York office while contributing to the End User Technology & Experience team. This role is responsible... ...as escalation point for Service Desk and Tier 1 support teams Manage...UxWork at officeRelocationMonday to Friday- ...We’re looking for a Technical Analyst to join a mission-driven team... .... Key Responsibilities: Support the stability and enhancement... ...them into clear, actionable user stories in Jira Work across multiple... ...handling, and overall user experience Occasionally contribute to broader...Ux
$15 - $18 per hour
...individual looking to start a career in technical support without the need for a degree or prior experience? NoGigiddy is seeking enthusiastic and dedicated individuals... ..., you will be the first point of contact for our users, providing expert technical assistance and ensuring...UxRemote jobHourly payWork from homeFlexible hours- ...are looking for a dedicated, full‑time IT Support Technician to support our day‑to‑day helpdesk... ...password resets, email alias creation, user permissions, and basic system... ...improvements to enhance efficiency and user experience Collaborate with internal teams and external...UxFull timeRemote workWorldwide
$25 - $37 per hour
About the job Technical Support Representative At Zephyrus Engineering LimitedThe Technical Support Representative serves as the primary... ...cross-functional teams to enhance product performance and user experience. This is a remote role strictly for candidates within the...UxHourly payFull timeRemote workMonday to FridayFlexible hours$22 - $29 per hour
Job Title Aquatics Technical Support Specialist II Department Customer... ...hour, depending on location, experience, knowledge, skills, and... ...providing expert guidance to product users regarding features and... ...clients, proficiency in utilizing help desk software, and the overarching...UxHourly payRemote workWeekend work$183.6k - $270k
...is to make access simple, automated, and user‑centric — reducing friction through self‑... ...prioritize both security and the end‑user experience across a complex application landscape.... ...experience partnering with Engineering and IT teams and can translate security and...UxLocal area- ...functional teams to move fast to support the services built around us.... ...team to deliver a great customer experience. We have created the Factors of Growth & Impact to help Villagers better measure impact... .... You prioritize end‑user experience and business value over...UxFlexible hours
$60k - $65k
...strategies, and geographies, we help identify the advantages and... ...for automation. IT implements the governance for... .... IT also provides Desktop Support to Stepstone’s users. Desktop Support provides centralized... ...Ensure a positive user experience through timely and...UxWork at officeLocal area- ...proactive, solutions‑driven Senior IT Support Engineer who thrives in fast‑... ..., takes ownership, and elevates IT operations to the next level... .... Key Responsibilities 1. User Lifecycle & Access Management... ...leads to deliver a smooth user experience 2. IT Infrastructure &...UxWork at office
- Position Description The IT Help Desk Technician II serves as an advanced... ...resource within the IT support team, responsible for resolving... ...diplomatically walk a non-technical user through a technical fix. You... ...improve the overall end‑user experience. When the orchestra takes the...UxFor contractorsLocal areaRemote workWeekend workAfternoon shiftEarly shift
- ...healthcare administration, making it seamless and invisible so... ...AI. Anterior is improving the experience of healthcare for everyone. We... ...deliver secure, scalable, and user-focused solutions guided by best... ..., React (and HTMX if you can help!) Infra: Nix, AWS (currently...UxApprenticeshipFlexible hours
- ...professional to provide training and technical support within the Operations and Mission Engagement Solutions... ...have a Master's degree in Computer Science and experience delivering training to diverse audiences, enhancing user learning experiences. Responsibilities include...Ux
- ...someone who can own technical direction, execute decisively, and deliver exceptional user experiences. You’ll play a key role in shaping Stuut’s engineering culture and product experience, helping us grow into the most trusted platform for B2B financial operations. What You’...UxFull timeFlexible hours
- ...Clients Job Title: Technical Support Specialist (Contact Center... ...for assistance from users experiencing problems with... .../Software Support Previous Help Desk/Call Center Experience Beneficial Experience at Institutions... ...Information and Media and IT System Custom Software...UxFull timeContract workRemote workMonday to FridayFlexible hours
- ...verification and secure IT setup. While our... ...of Growth & Impact to help Anchorage Digital “Villagers... ...well tested) Production support. Participate in the on-... ...years of professional experience building backend services... ...You prioritize end-user experience and business...Ux
$85k - $90k
...domestic or international. We support every client relationship... ...seek a full-time Service Desk Analyst to providequick and accurate IT support to Firm attorneys... ...support for all end-user technical and application... ...consultation to optimize their experience Provide hardware support...UxFull timeWork at officeRemote workOverseasShift work
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