Banquet Houseman Supervisor

Banquet Houseman Supervisor

The Post Oak Hotel is seeking a Banquet Houseman Supervisor to join the only double Forbes Five-Star Hotel in Texas. The Banquet Houseman Supervisor will be responsible for the setup and operations of all banquet rooms, ensuring efficient event execution and exceptional guest experiences. This role is responsible for maintaining Forbes Five-Star service standards, supporting the success of all banquet functions, and partnering with other departments to ensure seamless operational performance while leading the Housemen team, maintaining banquet facilities and equipment, and ensuring all event spaces are prepared, maintained, and executed to the highest quality standards.

Responsibilities include delivering exceptional guest service by providing courteous, professional, and proactive support to guests, clients, and meeting planners. The role involves coordinating and overseeing banquet room setups according to Banquet Event Orders (BEOs), including tables, chairs, staging, dance floors, and meeting materials. The supervisor will lead the Housemen team by conducting pre-shift meetings, assigning daily tasks, and assisting with staff scheduling. They will supervise banquet room operations during events, ensuring guest safety, service quality, and prompt resolution of requests or concerns. Additionally, the role involves managing banquet inventory and overseeing monthly maintenance and cleaning schedules for banquet rooms and equipment.

Qualifications include two years of experience as Houseman in a large-scale banquet operation. Previous hotel experience, luxury or Forbes experience preferred. The candidate should be an independent and professional team player with strong communication, organizational, and customer service skills, committed to delivering exceptional guest experiences, fostering guest satisfaction, and promoting repeat business. Ability to work flexible schedules, including nights, weekends, and holidays is required. Physical demands include the ability to lift, push, and pull up to 50 pounds on a regular basis and extended periods of standing.

What we offer you includes multiple benefit plans to suit your needs, paid time off, 401K opportunities for advancement, a positive and respectful work environment where diversity is valued, generous employee discounts on dining, retail, amusements, and hotels, community volunteer opportunities, complimentary parking, and colleague meal. EOE disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying. Tipped position this position does not earn tips.