Remote Epic EHR Helpdesk Shift Lead
Software Technology, Inc.
New York, NY
- Remote job
Software Technology, Inc. is seeking an EHR Helpdesk Shift Lead to act as senior technical lead for Epic support across 13 state-operated facilities. This remote role oversees incident triage, escalation, and shift coverage for go-lives and day-to-day operations. You will mentor analysts, coordinate with clinical informatics, and develop procedures to improve SLAs, ensuring efficient Epic resolution and alignment with clinical objectives. #J-18808-Ljbffr Software Technology, Inc.
Vacancy posted 21 hours ago
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