Technical Operations Support Intern

Job Description

Job Description

Position Title: Technical Operations Support Intern Department: Operations

Reports To: Operations Manager FLSA : Non-exempt

GENERAL SUMMARY

Under limited supervision and general guidelines, the Technical Operations Support Intern will aid the Operations team across various tasks between the Service and Shipping & Receiving teams.

ESSENTIAL JOB FUNCTIONS

• Generate and maintain test and device records
• Perform rework, testing and troubleshooting of failed or returned products
• Perform maintenance of new product
• Follow ESD policy & practices
• Complete receipts of returned products, including both medical devices and their accessories on their respective RMAs, Sales Orders, or Purchase Orders according to outline procedures.
• Prepare and complete shipments of products to end users according to outlined procedures.
• Perform duties in a safe, non-hazardous manner in compliance with safety standards within a timely fashion meeting production deadline
• Perform individual tasks as assigned; establish and maintain effective, professional, and respectful work relationships within the department and corporate community
• Maintain professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities

OTHER DUTIES AND RESPONSIBILITIES

• Perform additional duties as assigned

PREPARATION, KNOWLEDGE, SKILLS & ABILITIES

• Ability to communicate effectively, both verbally and written.
• Capably perform basic mathematics and calculations.
• Successful at working as part of a team.
• Must be able to perform essential functions and responsibilities independently.
• Consistently meet daily/weekly projects and assigned tasks.
• Basic Microsoft Office skills, specifically Excel.
• Read, understand, and adhere to standard operating procedures and department policies.