AV Commissioning Engineer / Technician

MA - Signet Electronic HQ 90 Longwater Drive Norwell, MA 02061, USA Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry‑leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting‑edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future‑ready solutions tailored to meet and exceed our clients’ needs. Primary Responsibilities Program, configure, commission, and maintain small to medium sized mission critical audio‑visual related systems and/or projects. Program and configure basic system integrations between related audio‑visual systems and other system components. Terminate associated cables and wires on rack components, control panels and other system components. Accurately and efficiently diagnose and troubleshoot system problems at the software layer. Provide creative solutions to technical challenges; demonstrate skills required to manage and troubleshoot computer hardware and peripheral devices. Apply SME in audio‑visual technologies to effectively train end users on the products and solutions we provide. Work through technical implementations to ensure that the integrated system is delivered according to project specifications. Document project state for closeout via punch list management; communicate issues to PMO and coordinate resolution. Provide support to PMO, engineering and sales teams to support project implementation and new sales opportunities. Mentor and teach other mission critical/audio‑visual focused team members. Create and help implement installation best practices specific to mission critical/audio‑visual technologies, and the products and solutions we provide. Basic Qualifications High school diploma or equivalent required. 2–4 years in audio‑visual industry with a deep understanding of the technologies used, including Crestron. 2–4 years in installation, support, programming, maintenance, and servicing of low voltage systems, primarily audio‑visual. OSHA 10 required. Valid driver’s license. Basic level knowledge and experience with DSP modifications for audio system tuning in a variety of settings. Basic level knowledge and experience with control system troubleshooting and debugging of multiple languages. Experience with basic networking design and set‑up configurations including VLANs, subnetting, dynamic DNS, etc. Must be able to travel throughout New England as required (RI, MA, NH, ME). Must have reliable transportation if a company vehicle is not provided. Must be able to work off hours and participate in the service department on‑call rotation as required. Preferred Qualifications Experience with Crestron, QSC, Shure, Biamp, Barco. Industry specific certifications preferred: AVIXA CTS, Crestron CTI, QSC Q‑Sys, Extron, SynAudCon. RI TST License(s) preferred. Compensation: starting at $38/hr+ commensurate with experience. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. The job description is not to be construed as a contract for employment. Pavion is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. If you require accommodation or assistance during the application process, please contact us at View email address on click.appcast.io. Kindly note that resumes submitted to this email address will not be reviewed. Thank you for your understanding. #J-18808-Ljbffr Pavion