Benefits Specialist
Federal Retirement Thrift Investment Board
Summary The FRTIB is looking for a highly qualified and motivated individual to serve as a Benefits Specialist. This Job Opportunity Announcement (JOA) may be used to fill other Benefits Specialist, GS-0301-13 positions within the FRTIB in the same geographical location with the same qualifications and specialized experience. Learn more about this agency Duties Help
- Serves as a subject matter expert for assigned retirement benefits areas and supports the overall retirement benefits defined contribution program.
- Oversees and monitors TSP vendor performance for accuracy, timeliness, and consistency with program objectives, policies, and guidelines.
- Identifies and resolves complex retirement benefits program problems, including issues related to legislative initiatives and administrative decisions, and provides guidance to the TSP participant population.
- Designs, prepares, and implements broad studies to evaluate policies and best practices used in other defined contribution plans.
- Develops written guidance on proposed changes to benefit policies and oversight procedures.
- Administering retirement benefits or retirement savings programs by interpreting policies, regulations, or plan provisions to resolve participant, customer, or stakeholder issues.
- Evaluating the operational effectiveness of an assigned benefits program, service delivery function, or external service provider (including contractors and vendors) by analyzing performance data against established or self-developed performance measures, in order to identify deficiencies, determine root causes, and recommend corrective actions or program improvements to management.
- Analyzing program, operational, or benefits-related issues to develop recommendations that improved service delivery, policy implementation, or program effectiveness.
- Developing policies, procedures, guidance, reports, or recommendations to communicate program requirements and support organizational decision-making.
Vacancy posted 5 days ago
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