Front Desk Associate

Job Description

Job Description

As Reception and Administrative Assistant, you will be required to assist customers, suppliers and visitors by greeting, welcoming, and directing them appropriately (in person or via phone calls) while maintaining consistent communication with office staff and management. You will also assist management with diverse basic clerical tasks.

 
The ideal candidate must be people friendly, extremely focused, a team player, adaptable, and have a positive attitude. This is a full-time position and requires ability to multi-task, a strong work ethic, efficiency and attention to detail are imperative.

 
Job Description:
• Welcoming customers, suppliers and visitors by greeting them, in person or via phone, answering or referring inquiries.
• Direct telephone calls to the appropriate personnel. Use remote phone device to keep answering phone calls while being absent from the front desk if needed during working hours.
• Maintain a safe, organised and clean reception area by complying with procedures.
• Maintain safe, organised and clean all office areas when required.
• Notify personnel of appointment arrivals. Always keep open lines of communication.
• Make sure that all visitors are informed at the front desk about safety rules and keep up to date the visitors log.
• Exhibit diplomatic and tactful communications in relationships with Management, Employees, Customers, Suppliers, and Visitors.
• Effective oral and written communication skills (English and Spanish).
• Always display a professional appearance and demeanour.
• Assist the Office Manager daily with duties as assigned such as phone calls, filing, mailings, printing labels, making copies, etc.
• Other clerical tasks required by management
• Bi-lingual is a must (English and Spanish)


Monday to Friday: 9am – 5:00pm (30 minutes lunch break)