UCaaS & VoIP Support Engineer — Customer‑Focused
Cytracom
Cytracom is seeking a UCaaS Support Engineer to act as the frontline technical expert for our UCaaS/VoIP platform. You will resolve voice, networking, and platform issues, onboard customers, and collaborate with cross-functional teams to ensure high CSAT and smooth service delivery. The role emphasizes clear communication, rapid case resolution, and ownership of customer outcomes, with involvement in on-call rotations and ongoing knowledge base improvements. #J-18808-Ljbffr Cytracom
Vacancy posted 2 days ago
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