Austin Onsite Social Media Concierge Specialist
CAO Group, Inc.
Concentrix seeks a Social Media Support Specialist to work onsite in Austin, TX. You will handle high‑touch help desk and case management for advertisers and social media users, resolving tickets via chat, email, or web-based tools. You will maintain KPI targets, troubleshoot time‑sensitive issues, and collaborate with internal teams to ensure accurate escalations and customer satisfaction. This role requires residency in the United States and strong communication skills. #J-18808-Ljbffr CAO Group, Inc.
Vacancy posted 2 days ago
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