Medical Support Assistant

US Department of Veterans Affairs

Minnesota

VA Careers - Medical Support Assistant

Duties include:

Answering phones
Greeting patients
Relaying messages to appropriate staff
Scheduling, rescheduling and canceling medical appointments and consults
Interpreting and verifying provider orders in accordance with VHA national scheduling guidelines
Entering no-show information
Monitoring appointment requests from multiple electronic sources
Participating in huddles with other MSAs and or clinic staff to determine daily needs of the clinic
Verifying and updating demographics and insurance information when patients check-in for their appointments
Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determine type based on the patient's eligibility status

Work Schedule: Mon-Fri 0800-1630

Telework: Not Eligible

Virtual: This is not a virtual position.

Functional Statement #: 000000

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

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Vacancy posted 2 days ago

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