Dispatcher Assistant

Innovate Your Career with Creative MultiCare! At Creative MultiCare, we recognize that the success of our company, customers, and employees is intertwined. Our talented and dedicated team members guarantee we continue to grow and succeed. We want driven individuals who are ready to take their careers to the next level and we need people like you! At Creative MultiCare, you will be immersed in a culture where hard work and commitment are recognized and rewarded. We invest in you to ensure you become the best in the business. With us, your career will be more rewarding than ever before. Join Creative MultiCare and let's create our future together! Creative MultiCare is a leading provider of plumbing, resurfacing, and floor care services for managed rental homes and multi-family properties. For over 30 years, our team has been committed to providing the highest level of service to our clients. We combine cutting‑edge technology with a dedication to training and quality to produce the best results available on the market today. We are a service you can always depend on — it’s the creative difference! We are seeking a dispatcher assistant to join our team! As one of our dispatcher assistants, you will be responsible for assisting your lead dispatcher in efficiently coordinating and dispatching our technicians to ensure swift and superb service for our customers. What We Offer You Full‑time employment with weekly pay Comprehensive insurance options including health, dental, vision, life, disability, accident, and more Retirement savings plan with company match and immediate vesting Paid time off (PTO) and paid holidays Access to exclusive employee discounts with entertainment, travel, and major brands On‑the‑job training for your professional development Commitment to your success and professional growth What You'll Assist With Dispatching our technicians while continuously tracking their work status and location Managing the emergency service schedule, rearranging by urgency Communicating with customers and technicians regarding any scheduling updates Fostering and building lasting relationships with customers and technicians through outstanding service Identifying customer needs and providing information and solution options through extensive knowledge of company products, services, and technician skillsets Communicating professionally and conscientiously in all customer and team interactions Assisting with additional administrative tasks, as needed What You'll Need Experience in dispatching or within a similar customer service role is preferred, but not required Skilled at creative problem‑solving and critical analysis Excellent written and verbal communication and interpersonal skills with a focus on active listening Friendly demeanor with a positive go‑getter personality Outstanding organizational skills with a commitment to maintaining accurate records Self‑starter mentality with great time management skills Flexibility, adaptability, and reliability on the job Adept at working both independently and collaboratively within a team setting and courteously interacting with a variety of personalities Eagerness to learn and apply new techniques and technologies Proficiency in English, including reading, writing, understanding, and speaking Capability to pass a background check Apply now to innovate your future with Creative MultiCare! Creative MultiCare is a member of the Creative Service Partners family of brands. #J-18808-Ljbffr Creative MultiCare