Senior Casualty Claim Analyst

Role Description

The Senior Claim Analyst, Litigation Specialist is a key member of the PURE Casualty Claims team reporting to the Casualty Litigation Manager. The Litigation Specialist may be based remotely out of their home, or in a regional PURE office. The primary goals of this position are to deliver flawless service to our members and broker partners, while handling a pending caseload of primarily third-party, litigated claims in full compliance with good faith claim handling standards and in accordance with PURE’s Best Claim Practices.

What You’ll Do

• Claims handling:
  • Handle a target pending caseload of 125 – 150 litigated exposures, ranging in value of up to $750k.
  • Manage incoming new loss volume, phone calls, emails, and system data in a timely manner.
  • Evaluate and process transactions, including invoice and budget review, in claim and policy administration systems.
  • Input all claim data for reporting.
  • Analyze coverage under the policies.
  • Draft Reservation of Rights (“RORs”) letters, and disclaimer letters.
  • Communicate coverage positions to PURE Members and brokers in a professional manner.
  • Investigate new losses through outside vendor resources in a timely and effective manner.
  • Formulate a “Joint Strategy Agreement” (“JSA”) that documents your defense strategy based on known evidence.
  • Partner with defense counsel to bring strategy to life.
  • Evaluate and reserve injury claims to their settlement value.
  • Own all aspects of negotiation and claim resolution.
  • Complete in a timely and efficient manner maintaining a 1:1 closing ratio.
  • Draft high quality “Large Loss Notices” (“LLNs”) for senior leadership.
  • Attend mediations and trials, often in person, to represent the company and effect settlement negotiations as warranted.
  • Travel on behalf of the company as needed, which may range up to 50% during busy months.
• Customer Service:
  • Provide a superior customer service experience for our Members and broker partners.
  • Establish a cadence for updates to the Member/broker, then adhere to the cadence to ensure that all updates are timely delivered.

Qualifications

• 8+ years of direct casualty experience.
• 5+ years of direct experience in handling both Auto & General Liability litigated files, complex first and third-party bodily injury and complex coverage claims.
• Proven ability to handle complex first and third party Auto and GL bodily injury and coverage claims including exposures of $250K plus.
• Experience handling litigated files as well as files that involve arbitration and mediation, including in-person attendance at legal proceedings as required.
• Experience within the high-net-worth industry a plus.
• Working knowledge of Excel, Word, and email applications.

Requirements

• Bachelor’s degree is preferred.
• Demonstrated commitment to continuous learning and professional development including completion of one or more advanced educational or industry designations such as JD, MBA, CPCU, AIC, or CCLA.

Competencies

• Excellent interpersonal, listening, written, and oral communication skills.
• Highly detailed and organized, capable of prioritizing multiple competing tasks, and assuring consistently high levels of accuracy.
• Demonstrate integrity, exhibit team spirit and enthusiasm, and establish trust and credibility.
• Agile learner who can quickly absorb information and apply it to current business situations.

Benefits

• The base salary for this role can range from $110,000 to $125,000 based on a full-time work schedule.
• An individual’s ultimate compensation will vary depending on job-related skills and experience, geographic location, alignment with market data, and equity among other team members with comparable experience.