Social Work Supervisor - Adult Social Work

Salary Range $69,388.00 to $86,736.00 per year. This is an exempt (salaried) position. Position Summary Provides direct supervision, training, support, review and evaluation of professional technical and para‑professional staff involved in areas which include Social Services. This position compiles reports and data to ensure compliance with established policies and procedures as well as assignment and monitoring of cases. This position provides feedback to staff to enhance their capabilities to perform efficiently. Essential Functions Supervise, train and evaluate the performance of technical and para‑professional staff Consult with teams and staff on individual case assignments Develop procedures to meet department or program goals, ensuring adherence to regulatory guidelines. Review information with teams or staff members to provide guidance and direction in the delivery of services Establish performance objectives, conduct periodic reviews and monitor progress Monitor budget activities and adjust expenditures and make recommendations as appropriate Review and audit staff cases and workloads to prioritize duties and referrals for new cases Complete monthly and quarterly program reports Provide consultation to staff in complex case situations, acute emergencies, or cases which require a high‑level decision Communicate with and visit other public and private welfare agencies, hospitals and other institutions to exchange information and develop resources Seek additional sources to increase funding and expand services Review and analyze activity reports and statistics for continuous awareness of program operation May be required to staff shelters in the event of a disaster Minimum Qualifications Experience: Minimum of five years of social services or human services experience Education: Bachelor's degree in Human Services, Health or related field Combination of relevant education and relevant experience accepted – Yes Licenses and Certifications: Requires a valid North Carolina or South Carolina Driver's License; Requires County Driving Privileges Preferred Qualifications MSW Master's degree in Social Work preferred Completion of a Mecklenburg County Leadership Program, such as MeckLead or MeckEmerge Knowledge of Adult Social Work services including, but not limited to, Adult Protective Services, Guardianship, Monitoring, and SAIH services Experience with data collection and reporting Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) Compensation & Benefits In addition to a competitive salary, Mecklenburg County offers a generous benefits package which greatly increases your total compensation. Benefits include medical, dental, vision, life, short‑term disability, long‑term disability, accident, cancer, critical illness, medical bridge and pet insurance; dependent care, healthcare and commuter flexible spending accounts; health savings account; paid holidays, vacation and sick days; near‑site clinics for preventive care and illnesses; an employee assistance program including financial and legal counseling; access to Mecklenburg County fitness and aquatic facilities; paid family leave; tuition reimbursement; a 5% employer match on retirement savings plan contributions; and a defined benefit plan for retirement. Knowledge, Skills and Abilities Knowledge of General social work principles and available resources Social services procedures, practices and methods Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare Case management methods and techniques Services offered by the county and other local public and private community‑based service agencies Skills Interpreting and implementing local, state and federal regulations that govern Health and Human Services Explaining and advocating for the needs of children, families, the elderly, disabled adults and the impoverished Demonstrated leadership skills Excellent communication skills – both written and spoken Abilities Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures Building Partnerships: Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, units, or organizations to help achieve business goals Building Trust: Interacting with others in a way that instills confidence in one’s intentions and those of the organization Communication: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the information provided Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences Delegating Responsibility: Allocating decision‑making authority and/or task responsibility to appropriate others to maximize the organization’s and individuals’ effectiveness Managing Conflict: Dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people Computer Skills Proficient in various computer applications including Microsoft Office Suite Work Environment Works in an office setting with moderate noise. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Disclaimer Statement This is not intended to be an all‑inclusive list of job‑related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergencies and/or disaster situations. #J-18808-Ljbffr Mecklenburg County Government