Chief Growth Officer

Job Description

Job Description

Chief Growth Officer

Executive Leadership Opportunity | McGregor | Cleveland, Ohio

Lead Growth. Inspire Innovation. Advance a Mission That Matters.

McGregor has been a trusted leader in serving older adults with compassion, innovation, and excellence. As our organization continues to evolve to meet the changing needs of those we serve, we are seeking an accomplished and visionary Chief Growth Officer (CGO) to help shape our next chapter.

This is more than a marketing or sales leadership role. It is an opportunity to serve as a strategic executive partner who will influence the future direction of McGregor by expanding our reach, strengthening our reputation, cultivating meaningful partnerships, and positioning the organization for long-term growth and sustainability.

If you are an innovative leader who combines strategic vision with operational excellence—and you believe that growth is about creating greater impact for the people and communities, we serve—we invite you to explore this opportunity.

What You’ll LeadEnterprise Growth Strategy

• Develop and execute an integrated growth strategy aligned with McGregor’s mission, strategic plan, and financial objectives.
• Identify new opportunities for growth through market expansion, referral development, service innovation, and strategic partnerships.
• Establish measurable goals and performance metrics for lead generation, referrals, admissions, occupancy, brand awareness, digital engagement, and revenue opportunities.
• Utilize market intelligence, customer insights, and performance analytics to inform strategic priorities and investment decisions.

Business Development & Strategic Partnerships

• Expand and strengthen relationships with hospitals, physicians, healthcare systems, senior service organizations, community partners, and referral sources.
• Build a sustainable business development infrastructure that supports long-term organizational growth.
• Identify collaborative opportunities that enhance McGregor’s position as a trusted leader in aging services.

Brand Leadership & Marketing Excellence

• Champion McGregor’s brand across every touchpoint, ensuring consistent messaging that reflects our mission, values, and commitment to exceptional care.
• Lead comprehensive marketing and communications strategies that increase visibility, engagement, recruitment, and customer confidence.
• Drive digital marketing innovation while strengthening community awareness and public trust.

Digital Strategy & Storytelling

• Oversee social media strategy, digital campaigns, content development, reputation management, and online engagement.
• Elevate McGregor’s voice by sharing meaningful stories that highlight our residents, employees, partners, and mission.
• Use data and analytics to continuously improve campaign performance and audience engagement.

Executive Leadership

• Inspire and develop a collaborative, high-performing team responsible for marketing, communications, outreach, business development, and digital engagement.
• Foster innovation, accountability, creativity, and continuous improvement throughout the organization.
• Partner with leaders across operations, clinical services, philanthropy, finance, and human resources to ensure growth initiatives support organizational priorities.
• Provide strategic counsel to the CEO and Executive Leadership Team regarding market opportunities, competitive positioning, and organizational growth.

The Leader We’re Looking For

The successful candidate is a strategic executive who naturally builds relationships, inspires confidence, and thrives in collaborative environments. They are energized by creating new opportunities, solving complex challenges, and leading teams through growth and transformation.

They understand that sustainable growth is achieved by earning trust, strengthening partnerships, listening to communities, and remaining focused on mission as much as metrics.

QualificationsRequired

• Bachelor’s degree in Business, Marketing, Communications, Healthcare Administration, or a related discipline.
• Master’s degree preferred.
• Ten or more years of progressive executive leadership experience in growth strategy, business development, marketing, communications, or sales.
• Demonstrated success leading cross-functional teams and delivering measurable organizational growth.
• Experience developing strategic partnerships and influencing executive stakeholders.
• Exceptional communication, presentation, relationship-building, and leadership skills.

Preferred

Experience within one or more of the following:

• Healthcare
• Senior living
• Community-based
• Human services
• Mission-driven organizations

What Success Looks Like

Within this role, success means:

• Expanded referral networks and stronger strategic partnerships.
• Increased occupancy, admissions, and qualified growth opportunities.
• Enhanced brand recognition throughout Northeast Ohio.
• Stronger community engagement and digital presence.
• Data-informed decision-making that supports sustainable organizational growth.
• A collaborative, innovative culture that embraces continuous improvement and shared accountability.

Benefits

**Health/HSA, Dental, Vision, 403b Matching Retirement plan, Employer paid Life Insurance, optional Voluntary Life coverage, STD, LTD, Critical Illness and Accident coverage. Paid Time Off, Sick Time and Paid Holidays.

McGregor is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.