AI Business Partner

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. AI Business Partner Role Overview The AI Business Partner translates business priorities into practical AI solutions that improve how work gets done. Sitting at the intersection of business strategy, domain expertise, and applied AI, this role identifies high-value opportunities, builds working prototypes and pilots, and partners cross-functionally to scale successful solutions. This role is ideal for someone who can move fluidly from ambiguity to action — working with stakeholders to define problems, rapidly testing ideas using modern generative AI tools, and helping the organization adopt AI in ways that are useful, responsible, and aligned with business needs. This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, or San Francisco—or remotely within the US, depending on team and business needs. Key Responsibilities AI Opportunity Identification & Prioritization

• Identify high-value opportunities to apply generative AI across workflows, deliverables, and business processes.
• Translate strategic priorities and business challenges into clearly scoped AI use cases, pilots, and solution concepts.
• Assess opportunities based on business value, feasibility, user needs, adoption potential, and risk.
• Partner with leaders and subject matter experts to prioritize initiatives that can drive meaningful efficiency, quality, or innovation gains.

Prototyping & Solution Development

• Build and iterate on working prototypes, pilots, and lightweight AI-enabled tools using modern development environments, LLM APIs, agentic workflows, and related technologies.
• Design prompts, workflows, and tool interactions that guide AI behavior toward accurate, useful, and contextually relevant outcomes.
• Test solutions quickly, incorporate user feedback, and refine prototypes based on real-world usage and evolving requirements.
• Move ideas from concept to demonstrable value, balancing speed, practicality, and quality.

Cross-Functional Delivery & Scaling

• Partner closely with AI technical teams, engineering, product, and business stakeholders to transition validated prototypes into scalable, production-ready solutions where appropriate.
• Help define requirements, document learnings, and support handoffs that enable successful implementation and longer-term sustainability.
• Work across technical and non-technical teams to align on priorities, solution design, success metrics, and rollout approach.
• Use strong judgment to determine when to continue iterating independently and when to engage specialized technical partners.

Adoption, Enablement & Change Management

• Support successful adoption of AI solutions by creating practical guidance, training, onboarding materials, and usage playbooks.
• Communicate AI concepts, capabilities, and limitations in clear, accessible language for non-technical audiences.
• Help build AI fluency across the organization by enabling teams to use tools responsibly and effectively in their day-to-day work.
• Foster a culture of experimentation, continuous learning, and practical innovation.

Governance, Quality & Responsible AI

• Help ensure AI solutions are designed and applied in ways that are responsible, compliant, and appropriate for a regulated healthcare communications environment.
• Incorporate considerations related to privacy, safety, quality, transparency, and human oversight into solution design and rollout.
• Partner with relevant stakeholders to align AI use with organizational standards, governance expectations, and evolving best practices.
• Promote thoughtful experimentation while maintaining appropriate safeguards and quality controls.

Domain Expertise Application

• Apply strong understanding of healthcare communications, including advertising, activation, communications, and medical domains, to shape relevant and impactful AI solutions.
• Ensure solutions reflect real-world workflows, stakeholder needs, and the nuances of regulated client environments.
• Translate domain knowledge into practical requirements that improve usability, relevance, and business fit.

Qualifications

• Bachelor’s degree, preferably in Computer Science, Data Science or related engineering discipline, or equivalent practical experience in a relevant field.
• Experience in AI innovation, product, or a related area (e.g., Claude Code, Cursor).
• Experience in digital strategy, consulting, healthcare communications, or a related area (e.g., Claude Code, Cursor).
• Hands-on experience building, testing, and iterating on generative AI workflows, prototypes, copilots, agents, or similar solutions.
• Familiarity Proficiency with LLM APIs, prompting strategies, AI-assisted development environments, and modern tools used to prototype AI-enabled workflows.
• Strong ability to translate ambiguous business needs into practical, testable AI use cases and solution concepts.
• Excellent communication and stakeholder management skills, with the ability to work effectively across technical and non-technical audiences. Exceptional communication and stakeholder management skills, with a proven ability to influence and collaborate effectively across technical and non-technical audiences with the ability to translate technical concepts for a non-technical audience
• Strong problem-solving, prioritization, and execution skills in fast-moving, ambiguous environments.
• Ability to evaluate solutions through the lens of usefulness, risk, quality, and business impact.

Skills and Competencies

• Agentic Workflows; AI - Artificial Intelligence; Large Language Models (LLMs); Machine Learning
• Coding; Programming Languages; Software Engineering
• Product Demonstration; Technical Troubleshooting
• Implementation Management; Solution Delivery; Solution Design
• Client Relationship Management; Problem Analysis; Workflow Analysis

This position is crucial in driving the execution of AI strategies at Real Chemistry, ensuring that AI initiatives are not only innovative but also practical, effective, and aligned with real-world needs. The chosen candidate will play a pivotal role in enhancing the organization's capabilities and fostering a culture of AI-driven innovation and continuous improvement. Pay Range: $150,000-$170,000 This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here. We believe we can do our best when feeling our best, which is why we’ve put together a benefits program designed to give you the support you and your family need at every stage of life. Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning. Learn more about our great benefits and perks and search specific offerings in your region at: Working with Real HART: Since the pandemic, we have adapted to how our people told us they want to work. We have office locations in cities in the US, UK, and Europe with many employees and clients that serve as hubs where and when they need us. For employees who are within an hour of one of our offices, we expect attendance in the office two days per week, either at a Real Chemistry office or onsite with clients. We are also actively opening new office locations, so if one opens near you, our Real HART policy will apply. We are not looking for attendance for the sake of attendance but believe that the opportunity to coordinate in-office team meetings, 1:1 meetings with managers, taking advantage of on-site learning, and connecting with client partners is a critical to delivering on our purpose of making healthcare what it should be. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Real Hybrid and Regional Teams (Real HART) approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people. Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know. *Notice: Real Chemistry and its affiliates' names are being misused by scammers through messaging services, fake websites, and apps. Do not share personal or financial information or make payments to any unverified sources claiming to be connected to Real Chemistry. We are working to stop these unauthorized activities and protect our community. Read more here.