Epic Bridges Consultant

Job Description
Epic Bridges Consultant

Location: Daly City, CA (Onsite Preferred)

Employment Type: Consultant / Contract

Working Hours: Pacific Time (9:00 AM - 5:00 PM PST)

Position Overview

NEMS is seeking a hands-on Epic Bridges Consultant to support the daily operations, troubleshooting, maintenance, and enhancement of an established Epic Bridges and Mirth Connect integration environment. This is not an architecture or redesign role; the focus is on managing active interfaces, resolving integration issues, building and testing HL7 connections, and ensuring reliable data exchange across healthcare systems.

The ideal candidate is a self-driven interface analyst who enjoys solving complex integration challenges and can independently manage assigned tasks from analysis through resolution.

Key Responsibilities

• Monitor,maintain, and troubleshoot Epic Bridges interfaces and Mirth Connectchannels.
• Performroot cause analysis on interface failures, HL7 message errors, and dataintegrity issues.
• Build,modify, test, and deploy healthcare interfaces utilizing HL7 standards.
• Supportmessage types including ADT, ORM, ORU, SIU, and related workflows.
• Configureand maintain interface transformations and routing logic within MirthConnect.
• UtilizeEpic Sherlock and monitoring tools to identify and resolve interfaceissues.
• Manageerror queues and ensure timely resolution of interface-related incidents.
• Documentinterface configurations, message mappings, workflows, and supportprocedures.
• Collaboratewith IT teams, clinical stakeholders, and third-party vendors to supportintegration requirements.
• Trackand manage work assignments through Jira or similar ticketing systems.

Requirements

• CurrentEpic Bridges Certification (required prior to start date).
• Minimum5 years of hands-on Epic Bridges and healthcare interface analystexperience.
• Strongexperience with Mirth Connect, including JavaScript transformers andchannel development.
• Solidunderstanding of HL7 v2.x messaging standards and segment structuresincluding MSH, PID, ORC, and OBR.
• Experiencetroubleshooting interface issues, message failures, and data transmissionerrors.
• Proficiencyin interface testing, validation, and deployment processes.
• Experiencewith Epic Sherlock and interface monitoring tools.
• Abilityto work independently with minimal supervision and drive tasks tocompletion.
• Stronganalytical, troubleshooting, and problem-solving skills.
• Excellentcommunication and documentation abilities.

Preferred Qualifications

• Experiencewith DICOM integrations and radiology workflows, including PACS, RIS, andmodality worklists.
• Familiaritywith Federally Qualified Health Centers (FQHC), ambulatory care, orcommunity healthcare environments.
• Experienceworking with Jira or comparable ticket management platforms.
• Knowledgeof FHIR-based integrations and Epic interoperability solutions.
• Priorexperience supporting healthcare integration environments in productionsettings.

Ideal Candidate Profile

• Hands-ontechnical contributor actively working with interfaces and integrationengines.
• Comfortabletroubleshooting production issues and resolving complex integrationproblems.
• Detail-oriented,proactive, and highly self-motivated.
• Ableto balance multiple priorities while maintaining high-qualitydeliverables.
• Strongcollaborator who can work effectively with technical and clinical teams.

Important Notes

• Thisis not a solution architecture, program management, or leadershipposition.
• Candidateswhose recent experience is primarily focused on management or high-leveldesign may not be a strong fit.
• Remotecandidates may be considered; however, availability during Pacific Timebusiness hours and active participation in meetings are mandatory.