Lead Maintenance Technician - (Multi-Family)

Position: Lead Maintenance Technician – Multifamily Location: On‐Site Reports To: Property Manager Industry: Multifamily Property Management Job Type: Full‐Time (including occasional weekend availability) SunRidge Management Group is a trusted name in multifamily property management with over 35 years of experience. We pride ourselves on exceptional service, operational excellence, and a people‐first culture. The company is an equal‐opportunity employer that promotes a drug‐free workplace. We believe our people are our greatest strength, fostering a collaborative, ethical, resident‐focused culture where every team member plays a vital role. Position Summary The Lead Maintenance Technician maintains the physical integrity of the community by ensuring a clean, safe, and well‐maintained living environment for residents, visitors, and staff. The role proactively anticipates, identifies, and resolves property issues, implements preventative maintenance, and trains and mentors all maintenance personnel. Key Responsibilities Operational Oversight Maintain inventory levels of supplies and tools; ensure tools are in excellent working condition. Monitor and correct hazardous conditions throughout the property. Identify and label utility cut-offs and sewer cleanouts; maintain corresponding property maps. Keep storage areas locked and clean; perform daily cleanup of work areas. Leadership & Training Train and mentor maintenance assistants and team members, promoting a safety‐first culture. Conduct regular safety meetings and ensure compliance with HAZCOM standards and regulations. Approve and delegate service requests, overseeing completion and providing hands‐on support when needed. Maintain knowledge of the property maintenance budget and obtain management approval for major expenses. Maintenance Coordination Establish and manage systems for prompt resident service; aim to complete work orders within 24 hours when possible. Schedule on‐call and emergency rotations to ensure 24/7 availability with the property manager. Perform and schedule preventative maintenance for all equipment and common areas. Coordinate with external vendors to ensure work meets company standards. Resident Relations Promote exceptional customer service and respond in a timely manner to resident concerns. Conduct move‐in/move‐out inspections and review notices to vacate to improve retention efforts. Maintain high resident satisfaction and implement initiatives to foster a sense of community. Compliance & Reporting Maintain complete and accurate records for leases, inspections, renewals, and permits. Submit weekly and monthly reports to the corporate office and participate in corporate management meetings. Ensure the property remains in compliance with licensing and safety regulations. Qualifications Minimum 3 years of experience in multifamily property maintenance or a related field. Proven leadership and organizational skills, with the ability to manage staff and daily operations effectively. Strong understanding of state lease forms, Fair Housing laws, and the Property Code. Proficient in property management software (OneSite and/or Yardi) and Microsoft Office Suite. Excellent interpersonal, communication, and customer service skills. Ability to multitask and adapt in a fast‐paced, deadline‐driven environment. Required CPO & HVAC certifications. Must be available to work 40 hours per week, including weekends and an on‐call schedule for emergencies. Work Environment This is a full‐time, on‐site position. Weekend availability is occasionally required for staffing and emergencies. Physical Requirements Frequent physical activity: majority of the time on your feet (66‐‐2%). Tasks include bending, squatting, kneeling, climbing stairs and ladders, pushing/pulling, reaching overhead, gripping, and handling tools with precision. Writing tasks for inventory and reporting are also required. Vision & Hearing Requirements Constant need to read manuals, caution labels, and complete written documentation accurately. Must be able to see small details and observe surroundings up close and at a distance. Require frequent listening skills to diagnose repairs and respond to staff, vendors, and residents. Must communicate verbally clearly and consistently with team members and residents. Driving & Travel Requirements Frequent use of personal transportation to pick up supplies or respond to service calls. Must be available for after‐hours on‐call rotations and occasional emergency travel. Requires valid driver’s license and current auto insurance coverage. Occasional pickups or deliveries to and from the corporate office as needed. Working Environment Work primarily indoors, but includes frequent outdoor tasks in all weather conditions. Occasional exposure to fumes, solvents, adhesives, and confined workspaces. Requires working in awkward positions or tight spaces during equipment servicing. Must adapt to varying physical and environmental conditions throughout the workday. Why Join Us? Opportunities for professional growth and development within a supportive culture. Access to low‐cost health, dental, and vision insurance, life and disability coverage. Voluntary wellness plans (critical illness, accident, hospital indemnity). Employee Assistance Program. Financial Planning Resources and Employer‐Matched 401(k) plan. PTO & Sick Time, paid holidays, birthday leave, work anniversary leave. Join the SunRidge Team If you’re a motivated, ethical, and service‐minded leader ready to take ownership of a thriving community, we want to hear from you. Apply today and be part of a company where people truly are our greatest strength. #J-18808-Ljbffr SUNRIDGE MANAGEMENT GROUP INC