Housekeeping Assistant Supervisor/Asistente Supervisión Housekeeping

Position Summary The Housekeeping Assistant Supervisor supports the Housekeeping Supervisor in overseeing daily operations of the housekeeping department. This is primarily a part-time supervisory and coordination role. If operational needs require additional hours, the employee may transition to a full-time schedule by taking on room attendant duties alongside supervisory functions. Supervisory Responsibilities Assist in directing and coordinating daily work assignments for room attendants and housepersons Conduct room inspections to verify cleanliness and IHG brand standard compliance Provide on-the-job coaching and guidance to housekeeping team members Ensure proper use and storage of cleaning chemicals and equipment Report maintenance issues, safety hazards, or guest complaints to the appropriate department Assist in verifying room statuses in the property management system (PMS) Monitor cart organization and communicate restocking needs Support team morale and uphold a professional work environment Enforce hotel policies, safety procedures, and brand standards Fill in for the Housekeeping Supervisor during absences or peak periods Assist with opening and closing duties for the department as needed Complete inspection reports and end-of-shift documentation accurately Additional Duties (Full-Time Schedule) When scheduled full-time, the Assistant Supervisor will also perform room attendant duties, including: Clean and service assigned guestrooms per brand standards (bed making, bathroom sanitization, vacuuming, dusting, replenishing amenities) Maintain hallways, service areas, and linen closets clean and organized Remove trash and soiled linens; restock rooms with fresh supplies Respond to guest requests for extra towels, linens, or amenities Operate housekeeping equipment safely and correctly Report damage, missing items, or unusual room conditions to the supervisor Qualifications High school diploma or equivalent preferred Minimum 1 year of experience in hotel housekeeping or a related role Prior lead or supervisory experience is a plus Strong attention to detail and commitment to quality Ability to work independently and as part of a team Professional demeanor and strong interpersonal skills Bilingual (English/Spanish) preferred Physical Requirements Ability to stand, walk, bend, and lift for extended periods Ability to lift and carry up to 30 lbs Ability to push and maneuver a fully loaded housekeeping cart Comfortable working with cleaning products in a ventilated environment Compensation Starting wage: $16.00 per hour IHG employee travel discount program Opportunity for advancement within the department #J-18808-Ljbffr PRADOS US LLC