OFFICE AUTOMATION ASSISTANT

Duties

Help

Uses varied functions of multiple office automation software to produce a wide range of documents, formats, etc. Specific assignments require a varying number and sequence of steps and use of different functions from one assignment to another. Uses word processing software to create, copy, edit, store, retrieve, and print forms, memos, and letters and lengthy reports.

Calculates, collects, records and delivers monies for services. Prepares a wide variety of recurring and nonrecurring correspondence, reports and other documents in support of the incoming funds. Calculates fees and charges for services, collects these fees and records them as appropriate to meet required funds controls.

Receives telephone calls and greets visitors. Ascertains the nature of the calls or visits. Based upon knowledge of the organization and its programs and operations, refers telephone calls and visitors to appropriate staff or office.

Establishes, updates, and maintains office records of various types. Uses a variety of automated systems (e.g., records management, electronic forms, electronic publications library, time and attendance, etc.) and nonautomated to perform various clerical duties to include reports to track incoming funds/fees.

Department of the Air Force