Business Analyst

The Business Analyst leads the design and building of IT systems and processes to support performance marketing programs. The Business Analyst elicits and documents business and system requirements, analyzes data, conceives and documents acceptance criteria, tests software and processes and negotiates realistic expectations. The Business Analyst supports the operation of performance marketing programs by retrieving data for reports, troubleshooting issues and acting as the subject matter expert of the program and supporting systems. The Business Analyst supports the sales team by determining client requirements, negotiating and documenting scope, coordinating the estimating of development efforts and participating in presentations.

POSITION REQUIREMENTS

Bachelor’s degree in Business Administration, Computer Science or related major or comparable work experience. Minimum of six years combined experience in a service industry in Business Analyst, Client Account Manager, Developer or Quality Assurance Analyst roles. Minimum of six years demonstrated knowledge in client server and web-based business applications. Minimum of six years of experience using data analysis techniques to determine business requirements and design information systems. Minimum of three years experience leading or assisting in leading teams. Minimum of three years experience accessing and developing with relational databases. Minimum of six years experience with technical writing to produce process and specification documentation. Demonstrated ability to work with minimal supervision and guidance. Excellent verbal, written and interpersonal skills. Excellent organizational and time management skills demonstrated in the effective balancing of multiple projects within required time frames. Ability to travel to client locations and sales office on a limited basis (up to approximately one 3-day trip quarterly). Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred. Ability to work the time necessary to complete projects and/or meet deadlines. ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients’ employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work. ITA Group is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. #J-18808-Ljbffr ITA Group, Inc.