Interview Operations Lead -Associate- Fully Onsite

Interview Operations Lead - Associate - Fully Onsite The Interview, Scheduling, Logistics team is looking for an Interview Operations Lead Associate to lead recruiting suite operations with clients to deliver on people initiatives and talent strategy. Responsibilities Team Lead: Directly lead a team of interview facilitators across three distinct geographic locations supporting in‑person interviews Operational Oversight: Prepare and maintain the scheduling and facilitation operations for three dedicated recruiting suites. Ensure all processes are documented and maintained to care for a seamless in‑person experience for both candidates and interviewers. Escalation Management: Serve as the primary point of contact for complex interview facilitation issues for both candidates and internal business partners Strategic Partnership: Collaborate closely with recruiters to ensure the end‑to‑end hiring process is executed flawlessly Complex Scheduling: Negotiate schedules across multiple time zones and stakeholder calendars to organize efficient interviews Candidate Experience & Travel Logistics Travel Management: Oversee all travel details and coordinate communications between candidates and the preferred vendor Inquiry Resolution: Manage the shared mailbox dedicated to candidate travel, ensuring timely and professional responses Employee Branding: Act as a brand ambassador, effectively selling the company culture and value proposition to top talent Financial and Data Integrity Expense Management: Handle all financial administration, including billing, invoices, purchase orders, and reimbursements for candidate travel Reporting: Prepare materials, data reports, and files required for high‑level interview debriefs and consensus meetings Confidentiality: Maintain strict control over confidential files and privileged candidate information to ensure data privacy Key Skills Project Management Stakeholder Management Financial Literacy Basic Qualifications High School Diploma, GED, or equivalent certification At least 1 year of experience with interview scheduling and facilitation operations At least 1 year of experience in Project Management or Process Management Preferred Qualifications Bachelor’s Degree Professional Human Resources Certification or Project Management Professional Certification 1+ year of experience in Human Resources Additional Information At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level. Capital One is an equal‑opportunity employer (EOE, including disability and veteran) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace and will consider qualified applicants with a criminal history in a manner consistent with applicable laws. #J-18808-Ljbffr Capital One