FLORAL/LEAD CLERK

Kroger

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of products sold within the department.
Monitor and maintain sanitation to company standards and health department regulations
Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department
Merchandise and display products to increase sales
Implement price changes and monitor scan integrity
Monitor product quality, remove poor quality product
Control and monitor inventory throughout the department and maintain FTD records
Communicate with vendors, monitor and control inventory received
Implement all company programs as directed and communicates purpose, objectives and procedures to team members
Review display planners and implement to company guidelines
Prepare and hang signs as needed
Prepare for and perform inventory
Attend required classes and meetings
Review department statements, follows up on discrepancies
Communicate information to upper management and store personnel
Review department bulletins, follows through and implements all company programs.
Complete required forms
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
Notify management of customer or employee accidents.
Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
Must be able to perform the essential functions of this position with or without reasonable accommodation.

Qualifications

Minimum

Ability to handle stressful situations
Effective communication skills
Knowledge of basic math

Desired

High school diploma or equivalent
Floral experience
Retail experience
Second language: speaking, reading and/or writing

Apply

Vacancy posted 1 day ago

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