Unit Manager

Job Description

The Unit Manager oversees specific operations within the department to ensure safe, compliant, and efficient performance at all times. This role provides leadership to Lead Technicians and Technicians and is responsible for achieving and sustaining production, maintenance, cost, and regulatory compliance targets within the assigned operational area. The Unit Manager drives operational excellence, develops team capability, and supports continuous improvement across unit operations.

Tasks & Responsibilities:

• Lead, coach, and support Lead Technicians and Technicians within the assigned unit to ensure safe, compliant, and reliable operations
• Oversee day-to-day unit operations to meet production, maintenance, cost, and compliance targets while maintaining operational stability
• Plan, prioritize, and coordinate unit work activities based on operational needs, production schedules, and maintenance plans
• Manage staffing, training, performance, and corrective actions to support continuous unit operation and employee development
• Serve as the primary escalation point for unit-level operational, maintenance, and personnel issues
• Monitor field equipment and unit performance to proactively identify risks, upsets, and improvement opportunities
• Ensure all work is executed in accordance with company policies, procedures, and regulatory standards
• Participate in incident investigations, safety audits, work performance audits, and PM compliance reviews
• Manage the unit budget and implement cost control measures to support operational and financial goals
• Track and communicate unit KPIs, productivity metrics, and improvement initiatives
• Perform mandatory shop floor audits to identify hazards and non-compliances and document findings in required EHS system.
• Drive continuous improvement through troubleshooting, process optimization, and reliability initiatives
• Ensure accurate and timely SAP documentation, including maintenance notifications, work orders, labor hours, and material updates
• Coordinate production activities and communicate unit status, priorities, and unresolved issues through shift reports and routine updates
• Develop technician skills and strengthen understanding of equipment, processes, and operating standards
• Train, qualify, and mentor unit personnel on job duties, SOPs, and equipment operation
• Maintain strong working relationships with unit teams, other departments, and shift leadership
• Set clear communication expectations and promote effective use of communication tools across the unit
• Define, review, and audit spare parts inventory requirements in collaboration with engineering and procurement
• Develop and maintain SOPs, work instructions, training materials, and MOC documentation
• Perform required shop floor audits to identify hazards, non-compliances, and improvement opportunities
• Lead or support unit-level projects, capital planning activities, and plant turnarounds
• Promote a positive, accountable, and continuous improvement-focused team culture
• Know, understand, and enforce all Safety and Environmental (EHS) policies, procedures, and regulatory requirements
• Perform other duties as assigned to support operations

Qualifications:

• High school diploma or equivalent
• Bachelor's degree with emphasis on a technical field preferred
• Working knowledge in Microsoft Office (Word, Excel, Outlook and PowerPoint), maintenance management and ERP software
• Minimum 5 years of experience in production, maintenance, engineering and/or process improvement roles including leading teams of people
• Must be able to walk long distances and stand and work for more than 2 hours in though environmental conditions (high temperature, high humidity, noise & dust), and withstand heights of up to 500 feet
• Must have the ability to effectively communicate in English, verbally and in writing. Skills will be used to produce quality reports and thorough instructions and directions
• Must have reliable transportation to and from work
• Must have or be able to obtain a TWIC-card