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Call Center Specialist

$15 - $30 per hour

Remotely

Unternehmen: Luxury Bath of Mid Atlantic Standort: Ocean City, MD Gehaltsspanne: 15--30 $ pro Stunde (abhängig von der Erfahrung) Arbeitsmodell: Hybrid (3 Tage im Büro, 3 Tage remote) Über uns Mit mehr als 25 Jahren Erfahrung ist Luxury Bath Technologies eine der am schnellsten wachsenden Marken in der Acryl-Badrenovierungsbranche. Wir bieten maßgeschneiderte Lösungen für die Badrenovierung, die das Leben unserer Kunden durch attraktive, langlebige und wartungsfreie Badezimmer bereichern. Luxury Bath of Mid Atlantic sucht einen Call Center Spezialisten für unseren Markt in Ocean City, MD, und die umliegenden Gebiete, um unser erfolgreiches Team zu verstärken. Werden Sie Teil einer Gruppe von Profis, bei der Sie ein starkes Einkommen erzielen und gleichzeitig einen positiven Beitrag leisten können, indem Sie Hausbesitzern bei der Verbesserung ihres Zuhauses helfen. Es gibt zudem Aufstiegsmöglichkeiten in eine Managementposition, während das Unternehmen weiter wächst. Allgemeine Zielsetzung Kundenservice-Fähigkeiten sind unerlässlich. Sie kontaktieren Hausbesitzer telefonisch, vereinbaren qualifizierte Termine für kostenlose Beratungen und pflegen genaue Lead-Informationen und Berichte. Sie bearbeiten zudem eingehende Anrufe von potenziellen Kunden, die auf unsere Werbemaßnahmen reagieren. Aufgaben Durchführung von skriptbasierten Verkaufsgesprächen mit Hausbesitzern Anpassung der Kommunikation an die Bedürfnisse spezifischer Kunden Professionelle Beantwortung von Fragen und Behandlung von Einwänden Erfassung von Kundendaten (Name, Adresse, Telefonnummer etc.) Vereinbarung und Bestätigung von Terminen für Beratungen vor Ort Eingabe von Termin- und Kundendaten in das System Führung detaillierter und genauer Aufzeichnungen aller Gespräche Koordination von Terminen mit Außendienstmitarbeitern und Vertriebspartnern Durchführung von Qualitätskontrollanrufen Beantwortung eingehender Anrufe von potenziellen Kunden Nachverfolgung bei Hausbesitzern nach dem Erstkontakt Aktualisierung von Lead-Informationen und Erstellung von Berichten Qualifikationen Starke Fähigkeiten im Kundenservice und in der Kommunikation Kenntnisse in Vertriebs- und Marketingprinzipien (bevorzugt) Vorerfahrung im Call Center, Telemarketing, Vertrieb oder Kundenservice (bevorzugt, aber nicht erforderlich) Erfahrung in der Heimwerkerbranche ist ein Plus, aber nicht erforderlich Sicherer Umgang mit grundlegenden Computeranwendungen Fähigkeit zum Multitasking und zur Organisation in einem schnelllebigen Umfeld Was wir bieten Wettbewerbsfähige Stundenvergütung (15--30 $ basierend auf Erfahrung) Hybrides Arbeitsmodell (Flexibilität zwischen Büro und Homeoffice) Karriereentwicklungsmöglichkeiten, einschließlich potenzieller Aufstiegschancen ins Management Kontinuierliche Schulung und Unterstützung Bereit zur Bewerbung? Bewerber Sie noch heute und starten Sie Ihre Karriere bei Luxury Bath of Mid Atlantic ! #J-18808-Ljbffr Remotely

Vacancy posted 2 days ago
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