Associate Vice President

BronxWorks Job OpportunityBronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.Join a community-driven team supporting individuals and families in accessing public benefits, resources, and information. As a team member, you'll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health, housing, social services, and more. Be part of a team creating real change in the Bronx community.ResponsibilitiesAssist the Vice President in overseeing, strengthening, and expanding the Access to Benefits, PACT RAD, Adult protective services, and Rapid Rehousing for DV Survivors programs.Provide cross-programmatic support as needed to ensure smooth operations across all Benefits sitesProvide leadership for benefits navigation programs, including those focused on SNAP, Medicaid, health insurance access, and housing assistance.Train, mentor, and guide new program directors to ensure alignment with agency and contractual expectationsRepresent BronxWorks at external meetings, interagency working groups, and conferences across the five boroughs and occasionally outside NYCParticipate in evening and weekend events or meetings as requiredAssume responsibility for all aspects of assigned programs including staff and programsSet and implement goals for programs under your portfolioPlan and develop department programsHelp lead fundraising activities; write proposals and/or coordinate proposal writing teamDevelop budgets for new and existing programsEnsure all Access to Benefits and Homelessness Prevention Benefit program operations are aligned with government regulations, funding requirements, and reporting standards.Monitor expenses and work cooperatively with the fiscal departmentOversee and submit all contract reports to funding sourceDevelop corrective plans for programs that are not meeting contractual obligationsAct as liaison between the programs under your portfolio and the agency, i.e. interact with administration staff and staff within other departments; work to create positive working relationships within BronxWorksSupervisory ExpectationsConduct regular meetings with program directors and coordinators (at least once per month)Perform case record reviews (sample case records of all programs at least once per month)Perform staff evaluations (progress reports for all programs at least once per month)Organize and plan staff trainingRead, analyze and respond in writing to monthly reports from program directors hours per weekAssist with personnel issuesDevelop job descriptionsReview and approve all staff hiringDiscipline staff, including placing staff on interim performance review when appropriateReview and approve vacation requestsMonitor staff compliance to agency guidelines (use of sick time, on-time performance, etc.)Assist in the termination of staff when necessaryParticipate in interdepartmental meetings and eventsActively support agency-wide eventsParticipate in relevant interagency organizations and coalitionsRepresent agency at public eventsQualificationsMaster's Degree in Social Work, Public Administration, Business, or related fieldExpertise in public benefits systems and program administration.Five to seven years experience in a social services agency with contract management responsibilityThree to five years supervisory experienceSolid budget management and grant writing experienceKnowledge of NYC benefit systems, including SNAP, Medicaid, Cash Assistance, SSI/SSD, and Fair Fares.Physical RequirementsAbility to use a computer for prolonged periods.Ability to occasionally lift and/or move up to 10 pounds.Ability to stand, walk, or sit for long periods of time, or climb five flights of stairs, if required to conduct home visits and/or fieldwork.Ability to bend and retrieve objects and/or documents.Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact View email address on click.appcast.io.