Collision Repair Estimator

Job Description

Job Description

Unibody Autotech Collision Repair Center is seeking an experienced and customer-focused Collision Repair Estimator to join our team. This role is critical in delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process from start to finish.

• Inspect damaged vehicles and prepare accurate repair estimates

• Write estimates using industry-standard software (CCC ONE, Mitchell, or Audatex)

• Communicate clearly with customers regarding repair processes, timelines, and costs

• Work directly with insurance companies to negotiate and finalize repair approvals

• Monitor repair progress and update estimates as needed (supplements)

• Coordinate with technicians to ensure proper repair procedures and parts usage

• Order parts and verify pricing/availability when required

• Maintain thorough and organized documentation of all estimates and communications

• Deliver exceptional customer service throughout the repair lifecycle

Requirements

• Previous experience as a collision repair estimator required
• I-CAR certification (or willingness to obtain)
• Experience working with DRP programs
• Strong customer service mindset
• Ability to thrive in a fast-paced, team-oriented environment

• Proficiency with estimating platforms (CCC ONE, Mitchell, Audatex)

• Strong understanding of collision repair processes and procedures

• Excellent negotiation and communication skills

• High attention to detail and accuracy

• Ability to manage multiple repairs and deadlines simultaneously

• Valid driver’s license

Benefits

• Competitive salary based on experience

• Performance-based bonus opportunities (if applicable)

• Growth opportunities within a rapidly expanding operation

• Supportive, team-driven culture

• Modern facility and consistent workflow