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Collision Repair Estimator

CSN Collision

Job Description

Job Description

Unibody Autotech Collision Repair Center is seeking an experienced and customer-focused Collision Repair Estimator to join our team. This role is critical in delivering accurate repair estimates, communicating with customers and insurance partners, and ensuring a smooth repair process from start to finish.

Key Responsibilities
  • Inspect damaged vehicles and prepare accurate repair estimates
  • Write estimates using industry-standard software (CCC ONE, Mitchell, or Audatex)
  • Communicate clearly with customers regarding repair processes, timelines, and costs
  • Work directly with insurance companies to negotiate and finalize repair approvals
  • Monitor repair progress and update estimates as needed (supplements)
  • Coordinate with technicians to ensure proper repair procedures and parts usage
  • Order parts and verify pricing/availability when required
  • Maintain thorough and organized documentation of all estimates and communications
  • Deliver exceptional customer service throughout the repair lifecycle

Requirements

  • Previous experience as a collision repair estimator required
  • I-CAR certification (or willingness to obtain)
  • Experience working with DRP programs
  • Strong customer service mindset
  • Ability to thrive in a fast-paced, team-oriented environment
  • Proficiency with estimating platforms (CCC ONE, Mitchell, Audatex)
  • Strong understanding of collision repair processes and procedures
  • Excellent negotiation and communication skills
  • High attention to detail and accuracy
  • Ability to manage multiple repairs and deadlines simultaneously
  • Valid driver’s license

Benefits

  • Competitive salary based on experience
  • Performance-based bonus opportunities (if applicable)
  • Growth opportunities within a rapidly expanding operation
  • Supportive, team-driven culture
  • Modern facility and consistent workflow
Vacancy posted 22 days ago
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