Senior Living Memory Care Supervisor

Are you passionate about working with seniors? Are you dedicated to supporting seniors on their wellness journey to ensure they are provided with an atmosphere that values individualism and dignity? If so, we may have the perfect opportunity for you! Merrill Gardens at Campbell is a Montessori‑Inspired Memory Care Community supporting individuals with Alzheimer’s and other forms of dementia. We’re seeking compassionate Memory Care Supervisor to provide respectful, personalized care that promotes dignity and independence through meaningful, hands‑on engagement. If you are a compassionate, caring, responsible, and honest individual who genuinely loves working with the senior population, we would love the opportunity to speak with you! Family means everything to us. From the communities we create to the connections we make with residents, everything we do is rooted in our history as a fifth‑generation family business. We build on that family with the people we hire and the teams they form. As a family company, we can do things differently and for the past 30 years our long‑term commitment to team members has been unsurpassed. We offer our full‑time employees: Highly competitive pay and comprehensive benefits (medical, dental, vision, flexible spending accounts, life insurance). Company‑paid Employee Assistance Program (EAP) Paid time off – 7 holidays, and 11 vacation days. Free daily meal every shift. 401(k) with company match and immediate vesting! Tuition reimbursement for career growth. Company‑paid short & long‑term disability insurance. Pet insurance and team member discounts. Advance Pay benefit – access wages before payday. A stable, growing company with opportunities for advancement! We offer our part‑time employees: Free daily meal every shift. 401(k) with company match and immediate vesting! Company‑paid Employee Assistance Program (EAP) Tuition reimbursement for career growth. Pet insurance and team member discounts. Advance Pay benefit – access wages before payday. A stable, growing company with opportunities for advancement! Our Memory Care Supervisors are responsible for: Develop and implement the highest standards for Garden House services provided to residents. Work directly with the residents to evaluate needs and services. Participate in the assessment process and identify personal history information and interests to be added to the care plan. Implement services during new resident move‑in and help residents with orientation to the community and with their overall adjustment to the community. Conduct Family Orientation, engage families in the community, and provide support for them on an ongoing basis. Observe and report any significant changes in resident behavior and health to the Resident Care Director, GM, and the family per state regulations. Work with the Executive Chef to coordinate resident meal service in Garden House that promotes resident choice, and nutrition as well as optimizes resident independence. Plan, coordinate, and implement daily activities including group programs, outings, and individual programs for Garden House residents. Provide leadership in creating and maintaining the standards as outlined in the Resident Care & Personal Pathways manuals. Incorporate programming needs into the care plans for all Garden House residents. Ensure that activity and functional needs are being met with attention to individuality and dignity while maintaining optimal levels of Conduct regular meetings with residents and their families to ensure that needs are being met. Managing People Provide team members with coaching, feedback, and developmental opportunities and build effective teams. Challenge and inspire team members to achieve results. Evaluate team members’ skills and competencies and ensure the completion of performance reviews. Set clear expectations and hold team members accountable for performance. Oversee training and development of team members directly and indirectly managed; ensure training and certification of all GH staff are completed as required by Merrill Gardens and state regulations. Determine adequate staffing levels, identify, and recruit top talent, and prepare staffing schedules. Provide coaching, direction, and leadership support to team members to achieve employee engagement and customer “delight.” Administration Ensure all practices in the Garden House meet or exceed Merrill Gardens and state requirements. Coordinate with the General Manager for the financial stability of the Garden House department from both census development and expense control; adhere to budgetary guidelines. Provide the General Manager with weekly status reports on all GH residents. Maintain pertinent resident records and department documentation. Provide additional management reports as required. Education/Certification: College degree in social work, occupational therapy, or recreational therapy or equivalent preferred. First Aid/CPR certification (or must be able to obtain within 30 days of hire) where required by state. Completion of dementia training as required by state regulations. A Commercial Driver’s License or the ability to obtain a CDL within 1 month of hire. Experience: Must have 3-5 years related experience or training; or equivalent combination of education and experience. Experience in assisted living, gerontology, and dementia care. Experience in hands‑on personal care preferred. Demonstrated ability to operate and maintain department budget within guidelines. Physical Requirements: This role involves frequent standing, walking, lifting (up to 75 lbs), and assisting with resident care. Regular bending, reaching, and physical movement are required throughout the workday. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Actual pay rate within stated pay range is determined based on relevant factors in compliance with state and local wage laws. This range reflects what we reasonably expect to pay upon hire. Yes, You Can have a meaningful Career! Our mission is to provide an inspiring environment for our residents, families, and team members where every life is defined by the possibilities. Merrill Gardens is an Equal Opportunity Employer #J-18808-Ljbffr