Construction Account Manager (Greenville, SC)

Job Overview Gordian's Southeast team is looking for an Account Manager based in the Greenville, South Carolina area who demonstrates professionalism, construction knowledge, and delivers results through their expertise while using Gordian’s extraordinary construction data and software. Primary Responsibilities Prepare and maintain schedules of detailed activities to accomplish procurement objectives within a specified time period for clients. Implement and adhere to project procedures from project identification, through development and review of project scope of work, proposal review, ensuring contract compliance, through notice to proceed, and construction execution necessary to accomplish a specific objective for various Job Orders. Read and understand construction plans and specifications, conduct comprehensive price proposal reviews, and create and review detailed construction line‑item proposals. Train contractors in Gordian software, client procedures, and assist in client contract bidding. Communicate clearly and effectively with clients and internal team members to ensure projects are completed on time and on budget. Manage multiple accounts and develop positive working relationships with all customers. Drive client retention, renewals, upsells, and client satisfaction. Work closely with Project Managers and Account Managers on day‑to‑day operational processes, including contract renewals, schedule maintenance, troubleshooting, and software training for client and contractor staff. Collaborate with cross‑functional teams to understand customer goals and key performance metrics, and exceed those goals yearly. Provide input on new processes and workflow as needed. Maintain superior customer service levels, operational excellence, and strategic insight. Collaborate closely with construction management firms to promote consistency and develop standards and procedures. Work closely with Finance on billing setup and invoicing. Participate in budget development and management, revenue forecasting. Work with Sales and Business Operations to develop annual program usage and benchmark reports. Monitor and follow through on all construction/project related activities to ensure work reflects clients’ needs and is executed promptly within the project budget. Review contractors’ requests for changes, and initiate job order supplementals if appropriate. Interact with owner representatives, contractors, and facility end‑users to minimize project concerns. Review contractors’ daily inspection reports, summarize, and report on construction progress weekly to upper management. Travel 70% within assigned geographic area (State of South Carolina). Experience Required Bachelor’s degree in engineering, architecture, construction management, or a related field, or comparable work experience. 5+ years of construction procurement, construction management, project management, or general contracting experience in both facilities and road construction (preferred). Extensive knowledge and experience in public construction operations, pricing, and contracting, including scope development and estimating/price proposal development. High level of analytical skills and problem‑solving capabilities, and the ability to effectively manage several projects simultaneously in development and in the field during construction. Excellent customer service and communication skills, strong interpersonal and team‑building skills, flexibility, strategic thinking, goal‑driven, self‑motivated, and able to meet client and corporate deadlines. Proficient with Microsoft Office products, including Word, Excel, Power BI, and the ability to develop and generate custom tracking documents and reports. Background in construction documentation and administration (preferred, not required). Job Order Contracting or IDIQ experience (preferred), and a comprehensive understanding of various public procurement and project delivery methods and requirements. Compensation and Benefits Pay Range: 88,000.00 – 147,000.00 (local currency). Eligibility for bonus as part of the total compensation package. Benefits package includes medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. Equal Opportunity Employer We are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at View email address on click.appcast.io. #J-18808-Ljbffr Fortive