Operations Manager — Lead Customer Experience & Ops
$70k - $78kSP+ (SP Plus)
SP+ (SP Plus), located in New York, is seeking a team-oriented individual to lead operations and ensure exceptional customer experiences. Your role will encompass managing a diverse team, financial oversight, and ensuring compliance with safety standards. Ideal candidates will demonstrate strong problem-solving skills and a passion for customer satisfaction, supported by prior experience in budget development. This position offers a salary range of $70,000 to $78,000 per year. #J-18808-Ljbffr SP+ (SP Plus)
$140k - $160k
...Building the financial operating system for healthcare, and... ...reporting - that make customer ops actually run. The Customer Ops Lead builds and owns the automation... ...how the team operates. Manage the systems behind... ...onboarding and billing experience. Lead on AI and automation...SuggestedFull timePrivate practiceLive inWork at office3 days per week$300 per month
...mapping workflows. You will build the CS operational foundation from scratch. About Probook... ..., Probook ensures a consistent customer experience without the need for 24/7 manual staffing... ...Requirements 2-5 years in high-agency roles: CS Ops, Implementation, COS, revops or...SuggestedWork at officeRemote work- ...‑leverage team building the operating systems that power Miter from... ...you’ll be embedded with our Customer Experience (CX) organization, where... ...the intersection of product, ops, and applied AI. You’ll build... ...strategic generalist role (management consulting, product management...SuggestedWork at officeRemote work3 days per week
- Atlantis Management Group is seeking a Retail Store Manager in Fort Lee, NJ. The Store... ...a crucial role in managing store operations, ensuring customer satisfaction, and overseeing staff training... ...service skills, and the ability to lead a team effectively. The position...Suggested
- ...is looking for an Assistant Store Manager in Kentucky to support daily operations across multiple self-storage... ...building strong relationships with customers through effective communication and... ...customer service, preferably sales experience, and a valid driver's license....Suggested
- Workstream is seeking an Assistant Store Manager to support store operations in Georgia. The role includes overseeing daily functions, coaching team members, and ensuring a positive customer experience. You'll manage shifts, resolve customer concerns, and maintain store...Shift work
$16 per hour
...Pennsylvania is seeking an Assistant Manager who will assist the Store Manager with operational duties and manage store personnel to ensure exceptional customer service. This role shares... ...at least 3 years of supervisory experience in retail or fast food and possess...Hourly pay$105k - $156.5k
May Mobility is looking for a Senior Manager, Customer Operations based in Ann Arbor, Michigan. This role... ...excellence, and enhancing customer experience. Ideal candidates will have at least... ...years of relevant experience, including leading teams in fast-paced environments. Key...- TSC is looking for a Team Leader in Pennsylvania who will assist the Store Manager in operational tasks, promote a safe work environment, and deliver an exceptional customer experience. Candidates should have retail experience or relevant knowledge, be at least 18 years...
$127k - $159k
...FanDuel is looking for a Customer Lifecycle Senior Manager to optimize and grow... ...team, providing operational excellence and... ...data-driven customer experiences that drive engagement... ...part to play Lead lifecycle marketing... ...functionally with CRM Ops, Martech, Product, Loyalty...Temporary workLocal areaWorldwide- Customer Success Manager Empower organizations to unleash the full potential of... ...seamless, tech-enabled onboarding experience that blends human... ...adoption and expansion, and operate with confidence across diverse... ...timely interventions. Lead strategic business reviews...Remote jobImmediate startWorldwideHome officeFlexible hoursShift work
$132.89k - $166.11k
...Enterprise Customer Success Manager Brex is the intelligent finance... ...teams to accelerate operations, gain real-time... ...Controllers, and finance ops teams to ensure they... ...customer engagement. Lead business reviews and... ...a seamless customer experience and advocate for product...Work at officeRemote workWork from home- ...Incorporated and its Affiliates is hiring an Operations Supervisor in New York, NY. This... ...emphasizes delivering an unforgettable guest experience and maintaining operational excellence... ...skills, and a passion for outstanding customer service. Benefits include competitive...
$160k - $175k
...hundreds of millions of customers, and is trusted to do this by the world's leading companies. Rokt is... ...and engaging experiences to their customers across... ...for a Customer Success Manager, Customer Data Platform... ...call intelligence, and operational follow-through), while...Live inWork at office- Stout Nyc Hospitality Group is seeking an experienced Restaurant Manager to oversee operations in New York City. This role involves maintaining service standards, managing daily operations, and ensuring compliance with regulations. The ideal candidate will have exceptional...
- ...worrying about marketing and customer retention. Steer began... ...Customer Relationship Management (CRM) marketing suite,... ...world-class customer experience. Reporting directly to... ...a high-output "Special Ops" unit through coaching... ...repeatable version. Lead the Charge: Manage, coach...Local areaRemote workWork from homeFlexible hours
- ...Leena AI Leena AI is a leading AI-powered enterprise... ...their employee and customer experiences. Our cutting-edge LLM... ...streamline HR, IT, and Ops workflows—improving... ...productivity, reducing operational load, and elevating... ...Senior Customer Success Manager at Leena AI, you will...
$80k - $95k
...learn more! Senior Customer Success Manager This full‑time position... ...account management experience, with a SaaS/data or... ...account management and operational support that retains... ...renewals Operate as the lead point of contact for... ...with Data Ops team and Support as needed...Full time$100k
...Provider Success Manager — the first person... ...make our providers' experience better. You'll be... ...Onboarding & Credentialing Lead onboarding calls... ...with Sales and Ops to continuously... ...the experience. Customer Experience & Community... ...management, or operations — ideally in a healthcare...Contract workTemporary workRemote work- ...rapidly deliver seamless experiences with lower risk. Our... ...individual to join our Customer Success team as a Customer Success Manager. If you’re passionate about... ...into graph advocates. Lead post-sales technical value... ...narratives. Experience with Git/Ops, Observability, and...Remote work
$160k - $175k
...looking for an experienced Customer Success Manager to work with our top‑tier customer... ..., and success outcomes; lead stakeholder business... ...goals. About you 3+ years of experience in Customer Success /... ...narratives, call intelligence, and operational follow‑through), while...Work at office$170k - $185k
...Senior Business Strategy Manager (B2B Customer Contact Center) At Nespresso... ...an exceptional coffee experience that elevates our community... ...Contact Center) will lead the building process of the... ...the annual building of the Operational Plan (OP) for the B2B function, as...Temporary workRemote work2 days per week- ...where they are located. Our client is seeking an experienced Operations Manager to help scale and optimize the business across client... ...service and fulfillment teams to improve efficiency and customer experience Ensure projects and deliverables remain organized, on schedule...Remote jobWork from homeFlexible hours
- CRAVER Corporation is seeking a Store Manager for its first U.S. flagship store in New York... ...Store Manager will design exceptional customer experiences and manage inbound/outbound shipments. Key responsibilities include operational efficiency, inventory accuracy, and...Full time
- A leading fashion tech company based in New York seeks a Manager, CX BPO, WFM & Programs to oversee the customer experience team and workforce management operations. The ideal candidate will have over 4 years of management experience, with a strong background in service...Work at officeRemote work1 day per week
- Daimler Trucks North America LLC in New York is seeking a BDC Operations Supervisor to manage outsourced operations and enhance customer experiences. In this role, you will oversee a team focused on achieving key performance indicators and maintaining high service quality...
- TodayTix Group, located in New York, seeks a generalist operator to own e-commerce, customer experience, and operations problem spaces. Ideal candidates... ...should have a strong background in analytics and product management with a knack for problem-solving. This full-time...Full timeWork at officeRemote work2 days per week
- ...You'll shape how BRUNA scales operationally while keeping quality, efficiency, and customer experience at the heart of everything we... ...forecasting, ordering, stock management, international shipping, distribution... ...Excellence Leadership: Lead our Customer Excellence team and...Remote work
- Gap is seeking an Assistant Manager in New York, NY, who will enhance the store's atmosphere and lead a high-performing team. The role involves driving sales growth, managing customer experiences, and developing employees through coaching. Candidates should have 1-3 years...
- ...healthcare communication startup based in New York is looking for a strategic Operations Manager to assist the CEO and manage critical AI initiatives. The role requires 2-4 years of relevant experience in fast-paced environments. Candidates should be strong communicators...Work at office
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