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Operations Manager — Lead Customer Experience & Ops

$70k - $78k

SP+ (SP Plus)

SP+ (SP Plus), located in New York, is seeking a team-oriented individual to lead operations and ensure exceptional customer experiences. Your role will encompass managing a diverse team, financial oversight, and ensuring compliance with safety standards. Ideal candidates will demonstrate strong problem-solving skills and a passion for customer satisfaction, supported by prior experience in budget development. This position offers a salary range of $70,000 to $78,000 per year. #J-18808-Ljbffr SP+ (SP Plus)

Vacancy posted 6 hours ago
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